Transfering ZEN Problem Please READ

AndreW_x_X - Dreamweaver
AndreW_x_X - Dreamweaver Posts: 14 Arc User
edited November 2013 in Cash Shop Huddle
so i just buy $50 zen using Credit Card , when i check my wallet it said Transfer:Declined and my zen is 6050 But my balance is 0, i did not even transfer yet my zen to gold.. b:cry anyone can help me?
Post edited by AndreW_x_X - Dreamweaver on

Comments

  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited November 2013
    We can't help you here, but submitting a ticket will get you to the people who can help.
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  • AndreW_x_X - Dreamweaver
    AndreW_x_X - Dreamweaver Posts: 14 Arc User
    edited November 2013
    OPKossy wrote: »
    We can't help you here, but submitting a ticket will get you to the people who can help.

    i already submit a ticket.

    -link removed-

    here i hope you can help.
  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited November 2013
    Then all that's left is to wait and be patient.

    None of the people on the forums can do anything about the situation.
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  • AndreW_x_X - Dreamweaver
    AndreW_x_X - Dreamweaver Posts: 14 Arc User
    edited November 2013
    OPKossy wrote: »
    Then all that's left is to wait and be patient.

    None of the people on the forums can do anything about the situation.


    so this means to say i lost my Zen and did not yet even Transfer yet. wtf
  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited November 2013
    AndreW_x_X - Dreamweaver wrote: »
    so this means to say i lost my Zen and did not yet even Transfer yet. wtf

    ... No. It means wait for a response to your ticket and work with the person to get your issue solved because the people on the forums can do literally nothing to help you.

    Do remember that common courtesy and patience are both vastly helpful in having an easier time with support. The more concrete details you can provide, the better. Also, the more legible your typing (aka proper spelling, grammar, and punctuation instead of writin liek dis), the easier it will be for them to understand and provide useful responses to you.

    With that advice, I'll go ahead and close this since, as already said, there's nothing those on the forums can actually do for you.
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