Cant Connect server..again?

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SakuLv - Dreamweaver
SakuLv - Dreamweaver Posts: 1,400 Arc User
edited November 2013 in General Discussion
whats going on again D:

cant log in o.o
tried 15 times
Post edited by SakuLv - Dreamweaver on

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  • SylenThunder - Twilight Temple
    edited November 2013
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    You're on Dreamweaver, so who knows.

    However, if you don't see a bunch of other people posting the issue, it's a pretty good bet that there isn't a PWE server/ISP problem.

    If that's the case, (which it is so far, but it's early yet), then check this out...
    People hate me for posting this over and over, but damnit, there's just nothing better to say until you bother to provide more information. And seriously, there's a much better chance that the issue is either on your end, or somewhere between you and the servers. Unfortunately, that can't be determined until you give us something to work with.

    Common reasons that you can't connect to the servers, experience disconnects, or just have lag in general...

    1. You don't have the three .exe files for the client set to run as administrator.
    2. You don't have the game directory set as an exception in your antivirus/security software. (Especially with Norton360 or MSE)
    3. Your network adapter driver is out of date and needs to be refreshed.
    4. Your local area network settings are improperly configured.
    5. You have more than one firewall and don't realize it. (Common with some modems.)
    6. Your firewall settings are too strict. (Very common withNorton360, ZoneAlarm, and Commodo firewall.)
    7. Your router is configured improperly. (Or it's just a cheap router that can't handle the traffic you're putting on it.)
    8. you have a bad network cable.
    9. You're using a wireless network connection. (Which leads to another huge list of possible issues.)
    10. You have a lot of traffic on your local network that is bogging your router/modem down.
    11. There's a fault in your router.
    12. There's a fault in your modem.
    13, You have a bad phone cord plugged into your modem.
    14. There's an issue with your house wiring.
    15. There's an issue with your outside wiring.
    16. A squirrel chewed on your phone/cable line at the pole and it's raining. (I have personally had this happen.)
    17. A switch/router at the CO for your ISP is having an issue.
    18. One of the many hubs between you and PWI is having an issue. (Most common)
    19. There is heavy sunspot activity. (Has happened within the past two years)
    20. There's a regional router outage. (This has happened more than a few times. More often occurs with trunk lines crossing large bodies of water)

    That's just a few. Sometimes, the easiest fix is something like shutting down your Modem/Router/PC for three minutes and then bringing them back up. Unfortunately, all you've done is complain about having high latency. You haven't done anything that might lead someone who can help you, to be able to help you resolve the issue you're having.
    The more details you give, the better I can narrow it down and tell you what the issue is.

    At an absolute minimum I would need a copy of a traceroute to the server, and detailed information about how your local network is configured. In some cases, even a published Speccy log.

    You don't have to be a tech wiz to provide any of this information either. You just need to be able to click the links I provided and to read and comprehend/follow instructions. I can understand you're frustrated, but sitting and complaining about a connection, without actually ever attempting to fix it, or provide information for those that can help you fix it, it probably one of the stupidest things you can do. If you feel offended by this statement, then you really need to take a closer look at reality.
    SweetieBot can you report server status?

    On a side note, I've got a 15ms ping to the server and have no connection issues.
    [SIGPIC][/SIGPIC]
  • SweetieBot - Lothranis
    SweetieBot - Lothranis Posts: 18,978 Arc User
    edited November 2013
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    SweetieBot can you report server status?
    Here's the server status:

    West Coast Servers:
    Sanctuary (PVE) (pwigc2.perfectworld.com): ONLINE (Ping: 121ms)
    Heaven's Tear (PVE) (pwigc4.perfectworld.com): ONLINE (Ping: 154ms)
    Lost City (PvP) (pwigc3.perfectworld.com): ONLINE (Ping: 155ms)
    Archosaur (PvE) (pwiwest4.perfectworld.com): ONLINE (Ping: 156ms)

    East Coast Servers:
    Harshlands (PvP) (pwieast1.perfectworld.com): ONLINE (Ping: 64ms)
    Dreamweaver (PvE) (pwieast2.perfectworld.com): ONLINE (Ping: 63ms)
    Raging Tide (PvE) (pwieast3.perfectworld.com): ONLINE (Ping: 53ms)

    European Servers:
    Morai (PvE) (pwieu3.en.perfectworld.eu): ONLINE (Ping: 155ms)
    [SIGPIC][/SIGPIC]
    I only respond if you begin a line with "SweetieBot", read the link below for commands
    SweetieBot FAQ / Usage: pwi-forum.perfectworld.com/showthread.php?t=1566451

    Status: ONLINE
  • SakuLv - Dreamweaver
    SakuLv - Dreamweaver Posts: 1,400 Arc User
    edited November 2013
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    well today was horrible lag in server even , really horrible
    probably more than half ppl on server felt it (at least my squad totally did)

    but i guess they might get rdy for..maintenance
  • SylenThunder - Twilight Temple
    edited November 2013
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    well today was horrible lag in server even , really horrible
    probably more than half ppl on server felt it (at least my squad totally did)

    but i guess they might get rdy for..maintenance
    It's funny you would mention lag. I was below 100 in-game ping the entire time I was playing on Dreamweaver. (In-game ping is round-trip and includes server/client latency so it's an especially bloated number.)

    Looks like you should read my earlier post a little better.
    [SIGPIC][/SIGPIC]
  • DEMHEALSMAN - Dreamweaver
    DEMHEALSMAN - Dreamweaver Posts: 1,396 Arc User
    edited November 2013
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    It's funny you would mention lag. I was below 100 in-game ping the entire time I was playing on Dreamweaver. (In-game ping is round-trip and includes server/client latency so it's an especially bloated number.)

    Looks like you should read my earlier post a little better.

    There was a major lagwave going on yesterday on the server around 3-4pm server time, people were complaining about it in WC, my entire squad got messed up in warsong at inca because of it.
    Then again Dreamweaver has been the sore spot of PWI this last week since previous restart b:shutup
    Soon™
    Well, maybe later, semi-retired.