also posted in tech zone

BringinDeath - Archosaur
BringinDeath - Archosaur Posts: 393 Arc User
edited September 2013 in Cash Shop Huddle
I thought i would treat myself to a few zen earlier, so made 2 purchases. The first went through with no problems but the 2nd had a glitch.

I sent it to Arch server like the first time except this time, it went to Lost server for some reason. I have 3 alts on there but i NEVER play on that server as it's pvp ( the alts were made years ago when i first started )

I made sure it showed where i was sending it to, the amount, the game ( pwi ) etc yet some how it has ended up on the wrong server.

Is there a way of PWI retracting the gold/zen so i can get it sent to the right server seems as it wasn't my mistake, but the sites/PWI's?

I have sent a ticket in already but no answer as of yet

b:surrender

Comments

  • Mayfly - Dreamweaver
    Mayfly - Dreamweaver Posts: 6,094 Arc User
    edited September 2013
    I believe that unspent zen-bought gold (and only unspent zen-bought gold) can be transferred between servers, but you'll probably have to wait for your ticket to be handled. Be patient, it takes 3-5 business days for tickets to be handled.
    [SIGPIC][/SIGPIC]
    Weekly Japanese/English bilingual webcomic
    thejapanesepage.com/ebooks/yuki_no_monogatari_manga
  • BringinDeath - Archosaur
    BringinDeath - Archosaur Posts: 393 Arc User
    edited September 2013
    Mayfly - Dreamweaver wrote: »
    I believe that unspent zen-bought gold (and only unspent zen-bought gold) can be transferred between servers, but you'll probably have to wait for your ticket to be handled. Be patient, it takes 3-5 business days for tickets to be handled.


    That's fine, just wanted to know if they could do it mainly

    thanks for info b:pleased

Categories