Patch v731/Win8/Gameplay Hiccups/Disconnect

Nahktuul - Archosaur

Howdy,

So...noticed since v731 launched and installed, I've been experiencing hiccups during gameplay. It happens quite frequently, where I will freeze for a few seconds, and the entire game just stops. I also get frequent server disconnects/user does not exist/client crash situations.

All game files were downloaded through Arc, verified, run on administrator. All drivers are up to date (brand spankin' new laptop, barely 3 weeks old)

Laptop specs:

i7-3537U CPU @ 2.00 GHz
8 GB RAM
NVIDIA GeForce GT 630M w/ 2GB dedicated memory
All Drivers updated

Traceroute:

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.


C:\Users\Rob>tracert pwiwest4.perfectworld.com

Tracing route to pwiwest4.perfectworld.com [64.74.134.36]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms a4-74-134-36.deploy.akamaitechnologies.com [64.7
4.134.36]
2 37 ms 47 ms 27 ms c-174-51-144-1.hsd1.co.comcast.net [174.51.144.1
]
3 12 ms 16 ms 12 ms te-8-1-ur09.denver.co.denver.comcast.net [68.85.
107.13]
4 15 ms 17 ms 13 ms te-0-0-0-0-ar02.denver.co.denver.comcast.net [68
.86.103.1]
5 12 ms 13 ms 14 ms pos-0-7-0-0-ar02.aurora.co.denver.comcast.net [6
8.86.128.246]
6 18 ms 15 ms 17 ms he-3-4-0-0-cr01.denver.co.ibone.comcast.net [68.
86.90.149]
7 32 ms 29 ms 29 ms pos-0-15-0-0-cr01.dallas.tx.ibone.comcast.net [6
8.86.89.110]
8 43 ms 28 ms 37 ms be-13-pe02.1950stemmons.tx.ibone.comcast.net [68
.86.82.142]
9 32 ms 32 ms 35 ms 66.208.229.170
10 29 ms 28 ms 28 ms 0.xe-3-0-6.XL4.DFW7.ALTER.NET [152.63.97.81]
11 55 ms 55 ms 54 ms 0.xe-3-0-3.XL4.SJC7.ALTER.NET [152.63.1.142]
12 61 ms 60 ms 60 ms TenGigE0-7-0-2.GW6.SJC7.ALTER.NET [152.63.49.226
]
13 54 ms 57 ms 54 ms internap-sjc-gw.customer.alter.net [157.130.195.
90]
14 57 ms 79 ms 56 ms border2.t7-1-bbnet1.sje004.pnap.net [66.151.144.
20]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\Rob>


So...any idea what's the deal?

Sizzer - Raging Tide

Please first restart your computer and network hardware and try again a little bit later before trying anything else.This is important!

There could be local internet hiccups in your area. Please restart your PC and networking gear and try again later. You can check by using the map here: http://www.akamai.com/html/technology/dataviz1.html

At your own risk, you may have to disable your antivirus, firewall, and other security software temporarily while you download, install, update, login to, and play the game. Sometimes the security software will block it or throttle it, no matter what you try or even if you try to add exceptions for the game files in your security software.

You may also have to disable, shut down, uninstall, or disable any: torrent, keyboard/mouse, web browser toolbars, video/screen capture, gamepad/input device, multimedia, Instant Messaging, voice over IP, web browser games, other games software applications before downloading, installing, updating, logging into, and playing the game. Basically shut down all non-essential programs.

Shayd - Raging Tide

If your game just Freezes and comes back to life after few seconds I would suggest HDD not keeping up. Might be damaged but I would point Windows 8 is the problem. Disable Automatic Defragmentation. Disable Automatic Backup restore. And move Automatic Maintanance to different time so it doesn't start during gameplay (Cannot be disabled)

timberwolf41074

I am having an ongoing problem with disconnects as well. I cannot make reference to earlier versions or "before this last update" because I had stopped playing for almost a year and just got back to playing last week. But I'm pretty sure it is not a problem with my computer or network. PWI is the first game to give me any trouble in a long time.

Sizzer - Raging Tide

Have tried the steps above ?

prof

Sizzer - Raging Tide wrote: »

Please first restart your computer and network hardware and try again a little bit later before trying anything else.This is important!

There could be local internet hiccups in your area. Please restart your PC and networking gear and try again later. You can check by using the map here: http://www.akamai.com/html/technology/dataviz1.html

At your own risk, you may have to disable your antivirus, firewall, and other security software temporarily while you download, install, update, login to, and play the game. Sometimes the security software will block it or throttle it, no matter what you try or even if you try to add exceptions for the game files in your security software.

You may also have to disable, shut down, uninstall, or disable any: torrent, keyboard/mouse, web browser toolbars, video/screen capture, gamepad/input device, multimedia, Instant Messaging, voice over IP, web browser games, other games software applications before downloading, installing, updating, logging into, and playing the game. Basically shut down all non-essential programs.

what the **** am i reading

@OP:

i'm thinking router firewall, try dmz'ing and see if it's stable; if it is, you may have to look for updated or custom firmware.