How to send a ticket ?

Ocelote - Lost City
Ocelote - Lost City Posts: 66 Arc User
edited June 2013 in General Discussion
how to send a ticket thw support says i nneed to send one but all i get is to read question after question not giving me any answers i have tried the posible solutions givewn in one of the questions that is similar but not equal to my problem
Post edited by Ocelote - Lost City on

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  • Breannak - Raging Tide
    Breannak - Raging Tide Posts: 642 Arc User
    edited June 2013
    Here yah go customerservice@perfectworld.com
    [SIGPIC]http://img28.imageshack.us/img28/1561/breannakfinished.png[/SIGPIC]
    Class of QQme 2013!b:victory
  • Ocelote - Lost City
    Ocelote - Lost City Posts: 66 Arc User
    edited June 2013
    thanks i am trying to send it i hope they dont take 3 days XD and i dont get an auto response XD
  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited June 2013
    You can also Submit a Ticket by clicking on the Link. Wait for 3-5 business days(excluding weekends) for a response. Good Luck !
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  • XLeeu - Heavens Tear
    XLeeu - Heavens Tear Posts: 261 Arc User
    edited June 2013
    Ocelote - Lost City wrote: »
    thanks i am trying to send it i hope they dont take 3 days XD and i dont get an auto response XD

    PWI will NEVER let you wait 3 days for a response - They are professionals !!!-

    You might wait 5 or 6 days if you lucky b:chuckle
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    Tried to sleep last night when my A.D.D kicked in :
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  • Annalyse - Heavens Tear
    Annalyse - Heavens Tear Posts: 2,618 Arc User
    edited June 2013
    Ocelote - Lost City wrote: »
    thanks i am trying to send it i hope they dont take 3 days XD and i dont get an auto response XD

    For a ticket, you will *always* get an autoresponse. However that is just something they send out immediately to let you know that your ticket has been received. You will get a proper response once a GM has had the opportunity to take a look at it.

    The actual response time varies per problem. Most of my issues have been cleared up within 3 days or so, but one time when I accidentally NPCed something valuable I didn't hear back for a week and a half. I did get reimbursed however so I was satisfied with that.
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