Needed Changes for the Game to Succeed

Crixxix - Raging Tide

Hey all,

While generally, I am very happy with PWI, and the customer service, there are a few issues which I've noticed for long enough that keeping quiet is no longer an option.

First off, drop the whole "no naming our other games" ****. It's pretty foolish of you guys, as it's only doing the work no one in the company ever does. I've never seen a legitimate advertisement for any of your games, outside of the once-per-expansion-pack vids. I'd love to see a TV commercial for PWI, I've even suggested it. So let us do the work for you.

Start making the GMs play the game. GMs should actually log on and play once a month, at the very least. Interact with the players, let it be known that the GMs are watching, making sure that the game is as it should be. Make yourselves available to help players that come across glitches. I've known of several people who had the last boss on their 100 culti glitch, and would have been an easy fix for a GM to spawn the boss for them. No one believes in GMs anymore, and I wonder why.

Start listening to the customers more. Due to amazing effort by v4liance, this is starting to happen a little more, but much more improvement can be made. Do the Dev's and GMs really think that they are the ones in charge? If so, they are foolish in the extreme.

http://www.youtube.com/watch?v=bCXTu5jE-Ng

It's those of us that pay money into the game that are truly in charge, because without us, they would lose income, and if they lose enough income, their investors are going to stop investing. Without money coming in directly from the game, or from investors? Company fail, end of story. Bottom line is that the customers are (almost) always right. 99% of the time, the customer is the one who should be right.

I say all this, not out of disrespect, but to the contrary. I've played this game long enough to know that PWI is starting to lose profits. I'd like to see this game become the number 1 MMO on the internet, and for that to happen, changes need to happen.

Edit: I think that I should point out that these are changes that PWE (and PWCN) need to make as a company, not within the game itself.

Zheii - Archosaur

+1
But this one little thread isn't going to change anything, PWI is just a small off-shoot from PWC and nothing will really be changed on our end.
I would like to see this happen, but it won't.

-Also, maybe to give the thread a bit more people power give it a poll? that way we can see the exact numbers of people who support the idea.

Crixxix - Raging Tide

Am I able to add a poll still?

ovenusarmanio

Crixxix - Raging Tide wrote: »

Am I able to add a poll still?

Yup, use the poll button in thread tools.

I so agree about the advertising, I feel like it's critical they make this game more new player friendly and advertise it more.

Crixxix - Raging Tide

oVenusArmanio wrote: »

Yup, use the poll button in thread tools.

I so agree about the advertising, I feel like it's critical they make this game more new player friendly and advertise it more.

Found it b:cute added the poll, if you feel it needs a change in voting options, please feel free to say so. I'm going to vote "Yes, and have more to add", I'll let other people add their ideas.

I would appreciate if this doesn't turn into a troll zone, as this thread is serious.

@Venus, if they paid me, I'd make some good vids for them. Not the way they have done in the past, such as for the release of Genesis, but I could make some great in-game vids. b:chuckle

Crixxix - Raging Tide

Bumping this, as I want to see what other people have to say.

RelXenVasBal - Raging Tide

Crix, I have to agree with you 100%, They do need to start listening to the players more, and make the GM's show them selfs more often even if its just with a random spawn of a God boss over west arch 'GMs Exist', or 'Sparkles' in Avalance Canyon. Or better yet bring back the 'Kill a GM' PK event. All of which havent been done on RT for a few years now. I personally got lucky while working on an PWE achivment, and got a GM to spawn at west gate and PK me. But that was at least 6 months ago. As for the TV commerical that would be Epic. b:victory b:victory b:victory b:victory Damn good post Crix. b:laugh

Slivaf - Dreamweaver

I definitely want to see this game be full of life as it once was, or even more so then it used to be. I do question even if they were to start doing something like this it would be too little too late, not to mention a lot of things would absolutely need to be revamped to make this game appealing to newcomers. As it is a lot of the lower level instances/bhs are too few far and in between. They may stay for a short time, but I feel they would be too annoyed to stay once they too realize what many of the veterans/the few newcomers have already realized.

There is far more issues to deal with then just the advertising, but I do agree their lack of advertising definitely hurt their longevity in the gaming industry. Perhaps if they 'fixed' it and made sure newcomers were absolutely wanted and... welcomed/adored/appreciated... then and only then I think they should... waste... err... use the money on an ad spot for this game. That's not even mentioning the pay to win **** going on with nw... they so should try to steer clear of instances like this if they really want the game to live long and prosper well for MANY MANY years to come. (As it is now I feel they are just trying to milk us all for every bit they can, and will pull out when they feel they can't get any more cash from our pockets.)

In other words I feel it would be a waste of their money to spend money on advertising with the state of the game as it is now, imho their is plenty more to 'fix' then just what you mentioned, though all your suggestions would be a nice addition to ensure the longevity of the game.

It really is quite disheartening seeing that this game is struggling as much as it is, it truly is a great game, but really its hard not to deny that things aren't as... lively as it once was, sadly.

MetzliDemon - Harshlands

I've already wondered that maybe GM's don't play the game with their GM character but with a normal char...

I think I gotta admit that everyone likes facilities on the game, or at least, many people like it, and I think PW have been trying to do that... Giving away packs, the creation on NW, etc etc. But the truth is that when people reach their goal on end game, with all full gear they want and stuff, they get pretty bored...
PWI should invest on more funny quests for all lvls. Some quests on PWI are interesting to read, they have a story, a meaning, a reason to kill the mobs. But others are very like "go there, kill 120 mobs and I'll give you a crappy reward"... I haven't seen yet the new coins quests, idk if they're good enough, if the reward is worth of the work we gotta do on the quest, but no one does quests nowadays.. The problem is not only the developers but also the players, people gotta put on their heads that FC isn't everything on PWI! Some of us want a lvl limit on it, others don't because it's useful to lvl alts and to make money, but if we think about the newcomers (and not only them, all other players) instead of thinking only on ourselves PWi could be a better game... A newcomer enter on game and see no one around.. Just see on world chat people selling those damn FC's! He starts doing quests (most of them aren't boring till lvl 20, except the human ones) and gets bored easily, no one to talk, no one around... As once someone said, we look like robots...

Sorry if the ideas here look confusing but I'm not a natural english speaker f:shhf:faintf:confused

RelXenVasBal - Raging Tide

MetzliDemon - Harshlands wrote: »

I've already wondered that maybe GM's don't play the game with their GM character but with a normal char...

The problem is not only the developers but also the players, people gotta put on their heads that FC isn't everything on PWI! Some of us want a lvl limit on it, others don't because it's useful to lvl alts and to make money, but if we think about the newcomers (and not only them, all other players) instead of thinking only on ourselves PWi could be a better game... A newcomer enter on game and see no one around.. Just see on world chat people selling those damn FC's! He starts doing quests (most of them aren't boring till lvl 20, except the human ones) and gets bored easily, no one to talk, no one around... As once someone said, we look like robots...

Sorry if the ideas here look confusing but I'm not a natural english speaker f:shhf:faintf:confused

The lvl is 85+ to even open FC, so it needs to be locked at 85+. just like you cant get into Heaven or Hell unless you are lvl 89 even in squad. They need to apply that to FC as well. There are to many FC babies out there who dont know who to run their toon properly, and that is causing them to get others killed, While they are in squad in higher lvl instances. And another thig i would like to see is a lvl cap placed on all instances so that the players have to find a squad with in the range, and not just a high lvl to come in and solo the whole damn thing for them while they sit on there *** doing nothing.

HrunsPanda - Archosaur

Crixxix - Raging Tide wrote: »

First off, drop the whole "no naming our other games" ****

The whole no naming other games is ****. That policy can only come from comunist china really.

Start making the GMs play the game.
Start listening to the customers more.

Communication and player support costs money.

Bottom line is that the customers are (almost) always right. 99% of the time, the customer is the one who should be right.

This one im not so sure about. First of all of course the customer being right is again something out of our western capitalist culture. In china, the leaders of the peoples bladibla are right. However the players are not always right when its about making games. Diablo 3 is a very good example, it is a failure partly because they listened to players. In d2s days, players all complained that it was boring to have everyone get the same items and it was often suggested that the yellow items should have a more important role so that you get people using truly unique item. They did it in d3 and its the worst item system seen in RPG games this far. Players also complained that there was no character building and that you might as well assign the statpoints automatically if everyone is gonna do the same thing anyways. This is exactly what blizzard did and they killed character building completely. Then the players all complained that the game was too easy and that there should be a difficulty that is truely challenging for well equiped chars. They made it and everyone complained that they couldnt finish the game in the way they wanted... there are probably more aspects like this, but enough about this terrible failure of a game now.

I say all this, not out of disrespect, but to the contrary. I've played this game long enough to know that PWI is starting to lose profits. I'd like to see this game become the number 1 MMO on the internet, and for that to happen, changes need to happen.

It wont happen, It is old, it will keep dying and eventually fade out of existence. Nothing can prevent this. The world keeps moving and PWI is part of this world and will inevitable move out of existence. Yes it could have happened a little slower maybe, but ah well, details. Its just because you invested a lot of money that it is extra painfull for you to see a game die. And i am convinced they are not totally stupid and they know what they do. They do work for their stockholders rather than their players. So get a good return fast and then let it die to concentrate on another game is probably a better concept than to invest your profits tod draw out the inevitable as long as you can with ever declining profits.

Edit: I think that I should point out that these are changes that PWE (and PWCN) need to make as a company, not within the game itself.

So i agree with some of them. But the rest is just naive IMO

Crixxix - Raging Tide

Hruns, in my opinion, the game doesn't need to die. It can withstand time, if the Dev's actually let the game evolve with time... in an appropriate manner. While yes it is hard to do, it is PWI(CN)'s flagship game. It's their namesake. If PW fails, they fail. It won't be a matter of focusing on another game, it's just going to be death of the company. Perhaps their acquisition of Cryptic will save them, for a time, but that won't save them in the long run.

We all know it costs money for customer support, but there are always alternatives. Consider using a closed beta style of using volunteers, where it's invite only. They could invite people that have demonstrated the ability to act in a professional manner, and yes, those people are far and few between.

I agree that FC needs to be locked, locking it to a minimum of lvl 85 would be the simplest. Using Heaven and Hell is a great example. It would definitely **** off sins and FC babies, but it is a necessary step to fix this game.

Unlike some people, I don't think this game is beyond hope. I think it can be saved, and I'll fight to have it work.

MetzliDemon - Harshlands

Crixxix - Raging Tide wrote: »

I agree that FC needs to be locked, locking it to a minimum of lvl 85 would be the simplest. Using Heaven and Hell is a great example. It would definitely **** off sins and FC babies, but it is a necessary step to fix this game.

Agree but I like more the idea of the minimum lvl be 80... When you reach lvl 80 the bh is almost no worth of doing so... Why start FC at the half of 80's lvls?! :P

Crixxix - Raging Tide

I agree that level 80 would be appropriate. The 5 level difference wouldn't hurt anything, because by level 80, you should know your class fairly well. The Dev's just need to make sure that they set the level to open to 80 as well.

This game can still be saved, but we need to work together as a community, put aside our differences, and work as one. There is still a pretty considerable player base, a mass of people large enough that ignoring us wouldn't be an option. Anyone willing to work with me?

ovenusarmanio

I think that it should be 75, because that is the level you get quests to go in there. The game should never assign you quests for an instance you cannot even enter at level. Whether or nto they are too difficult to do alone and no players will take you e.g. warsong quests, you can still at least enter it at the level you get it. The not getting a squad thing is a player culture issue, and not a development issue. The difference between 75 and 80 is only the 79 skills, which isn't a big enough deal that people should not already know their class. If they are going just by content wise, and learning the class wise. I think it should be 85. That's the level it takes to open the instance anyway. Besides, Level 80 BH is wraithgate, and that instance remains a good teacher of what to expect from higher level content.

Annalyse - Heavens Tear

I agree with level 75. You get quests in the instance at level 75 and you should be allowed to complete them.

Untamed_pain - Archosaur

I agree with 75 for FC. Coming from ones who has plvled alts in there low level lol. Not my main my veno and cleric was leveled the right way before plvl was around.

the quest for warsong at lvl 80..is a joke. lvl 80's won't beable to stay alive for a full fw i seen lvl 100+ die easily. b:thanks

Crixxix - Raging Tide

Actually, I see your point. 75 is a good level to stat FC, as I do remember getting the quest and being irate that I couldn't get in.

MetzliDemon - Harshlands

My sin is lvl 101, I've the warsong quest since my 80's and I haven't completed it yet xD
But just because I haven't done full ws yet...
As also my cleric is lvl 89 and haven't completed the FC quest because I never did full fc with her xD

Crixxix - Raging Tide

Seems like you should try it out. Let's get back on topic people. b:angry