HArslands Server down

Einridi - Archosaur
Einridi - Archosaur Posts: 3 Arc User
edited March 2013 in Support Desk
as the title says 19.30 server time
Post edited by Einridi - Archosaur on

Comments

  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited March 2013
    Nope, you just can't connect to it.

    SweetieBot please report server status.

    And I'll post this again since you didn't read the other 2 or 3 threads on the first page.....
    SylenThunder - Sanctuary wrote: »
    People are starting to hate me for posting this over and over, but damnit, there's just nothing better to say until I have more information and it's partially educational as well.....

    Common reasons that you can't connect to the servers, experience disconnects, or just have lag in general...

    1. You don't have the three .exe files for the client set to run as administrator.
    2. You don't have the game directory set as an exception in your security softwares.
    3. Your network adapter driver is out of date and needs to be refreshed.
    4. Your local area network settings are improperly configured.
    5. You have more than one firewall and don't realize it.
    6. Your firewall settings are too strict. (Very common with ZoneAlarm and Commodo firewall.)
    7. Your router is configured improperly.
    8. you have a bad network cable.
    9. You're using a wireless network connection. (Which leads to another huge list.)
    10. You have a lot of traffic on your local network that is bogging your router/modem down.
    11. There's a fault in your router.
    12. There's a fault in your modem.
    13, You have a bad phone cord plugged into your modem.
    14. There's an issue with your house wiring.
    15. There's an issue with your outside wiring.
    16. A squirrel chewed on your phone line at the pole and it's raining. (I've had this happen personally.)
    17. A switch/router at the CO for your ISP is having an issue.
    18. One of the many hubs between you and PWI is having an issue. (most common)
    19. There is heavy sunspot activity. (has happened within the past two years)
    20. There's a regional router outage. (Has happened several times, most recently just a couple of months ago.)

    That's just a few. The more details you give, the better I can narrow it down and tell you what the issue is.

    Also, post a copy of a traceroute to the server.
    [SIGPIC][/SIGPIC]
  • KaiMasaki - Dreamweaver
    KaiMasaki - Dreamweaver Posts: 3 Arc User
    edited March 2013
    its not just him, i cannot connect to any of the US East servers (Dreamweaver, Raging Tide or Harshlands).
  • SweetieBot - Lothranis
    SweetieBot - Lothranis Posts: 18,978 Arc User
    edited March 2013
    SylenThunder - Sanctuary wrote: »
    SweetieBot please report server status.

    And I'll post this again since you didn't read the other 2 or 3 threads on the first page.....
    Here's the server status:

    West Coast Servers:
    Sanctuary (PVE) (pwigc2.perfectworld.com): ONLINE (Ping: 87ms)
    Lost City (PvP) (pwigc3.perfectworld.com): ONLINE (Ping: 92ms)
    Heaven's Tear (PvE) (pwigc4.perfectworld.com): ONLINE (Ping: 87ms)
    Archosaur (PvE) (pwiwest4.perfectworld.com): ONLINE (Ping: 91ms)

    East Coast Servers:
    Harshlands (PvP) (pwieast1.perfectworld.com): ONLINE (Ping: 14ms)
    Dreamweaver (PvE) (pwieast2.perfectworld.com): ONLINE (Ping: 16ms)
    Raging Tide (PvE) (pwieast3.perfectworld.com): ONLINE (Ping: 14ms)

    European Servers:
    Lothranis (PvE) (pwieu1.fr.perfectworld.eu): ONLINE (Ping: 111ms)
    Momaganon (PvE) (pwieu2.de.perfectworld.eu): ONLINE (Ping: 115ms)
    [SIGPIC][/SIGPIC]
    I only respond if you begin a line with "SweetieBot", read the link below for commands
    SweetieBot FAQ / Usage: pwi-forum.perfectworld.com/showthread.php?t=1566451

    Status: ONLINE
  • Xx_BeLLa_xX - Harshlands
    Xx_BeLLa_xX - Harshlands Posts: 7,231 Arc User
    edited March 2013
    SylenThunder - Sanctuary wrote: »
    Nope, you just can't connect to it.

    SweetieBot please report server status.

    And I'll post this again since you didn't read the other 2 or 3 threads on the first page.....

    Everyone in east dced, it's not just him, even sweetiebot did show server was offline on the other thread.
    [SIGPIC][/SIGPIC]

    b:dirty "I **** rainbows and love everyone"-Longknife b:cute

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