Patch problem

sheila#4521
sheila#4521 Posts: 22 Arc User
edited March 2013 in Support Desk
It seem like the new patch wont finish/complete its update...Reason being is that whenever it is about to finish/complete an error would show up...So what can I do? And if yall want me to use the manuel to update this new patch, how can I do that? Thanks in Advance.
Post edited by sheila#4521 on

Comments

  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited March 2013
    1. Read forum.

    2. Manual patch link is almost always posted in the Maintenance Thread that sits in General Discussion before each update. (In fact, now we don't even have to wait for those of up who know where to find it for locate it and post it, now a bot does that for us.)

    3. Read that thread, find the link, download the file.

    4. Run file and update client.

    5. Enjoy.
    [SIGPIC][/SIGPIC]
  • StellaNova - Raging Tide
    StellaNova - Raging Tide Posts: 348 Arc User
    edited March 2013
    Had a similar problem, solved that with the manual patch... much faster update imo
    Miss my Avatar b:sad


    Starfall Marshall b:victory
  • breakpreaon
    breakpreaon Posts: 2 Arc User
    edited March 2013
    manual patch says when i run it : files corrupted and auto download wont work either plz help
  • viciousminx
    viciousminx Posts: 0 Arc User
    edited March 2013
    breakpreaon wrote: »
    manual patch says when i run it : files corrupted and auto download wont work either plz help

    The download is not actually corrupt. Run patcher.exe to be sure you are on the most current version. Once your patcher is up to date, restart then apply the manual patch as you normally would. I suggest a full system restart because you may get a error saying the client is already running if you don't.

    Had the same problem on my end and the patcher update fixed it.
    [SIGPIC][/SIGPIC]

    ☷ Message Me! ☲ Submit a Ticket! ☴ Forum Rules! ☵
  • mustafa0102
    mustafa0102 Posts: 17 Arc User
    edited March 2013
    when i did a manual download to the new patch 698-703 and i tried to open it, it says files corrupted and my auto download won't work it says problem in server try to use other sever and same thing in both of severs plz i need help to get this new patch
  • breakpreaon
    breakpreaon Posts: 2 Arc User
    edited March 2013
    it doesn't really work so i can finish the patch and my client is 698
  • viciousminx
    viciousminx Posts: 0 Arc User
    edited March 2013
    mustafa0102 wrote: »
    when i did a manual download to the new patch 698-703 and i tried to open it, it says files corrupted and my auto download won't work it says problem in server try to use other sever and same thing in both of severs plz i need help to get this new patch

    I got the same thing.
    [SIGPIC][/SIGPIC]

    ☷ Message Me! ☲ Submit a Ticket! ☴ Forum Rules! ☵
  • mustafa0102
    mustafa0102 Posts: 17 Arc User
    edited March 2013
    when i do auto update it says this client is unable to be updated please visit website to download it manually, but my client is 698 and when i try to do manual it says files corrupted as a mentioned i need to fix this to play pwi fast plz
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited March 2013
    mustafa0102 wrote: »
    when i do auto update it says this client is unable to be updated please visit website to download it manually, but my client is 698 and when i try to do manual it says files corrupted as a mentioned i need to fix this to play pwi fast plz

    once again I will say.......

    Your antivirus is eating the files. Fix it first, then try again.
    Always disable the active scan when updating, and always have the entire client directory excluded from scans.

    I mean, not only is it mentioned on the downloads page, but it's been mentioned here in the forum several hundred times.
    [SIGPIC][/SIGPIC]
  • Trump - Raging Tide
    Trump - Raging Tide Posts: 147 Arc User
    edited March 2013
    Why does it seem everyone is having issue with their AV lately o.o Ive only had a few problems with my AV locking down certain files in the past year, and none of it was related to pwi...is everyone using the same program >.>
    more questions asked-more ppl helping to solve-better community-better support...b:bye
  • mustafa0102
    mustafa0102 Posts: 17 Arc User
    edited March 2013
    antivirus off, problem of patch still exist, antivirus sonar is off as well, when the manual update starts it gets to one file and then says files corrupted and everything stops
  • mustafa0102
    mustafa0102 Posts: 17 Arc User
    edited March 2013
    ok i though of something, i m sure 75% it will work, since my problem is that i got a client version 698 and i m trying to do a manual 698-703 i m gonna uninstall the game and download it again full with client 699, that would be 6,40 Go almost 3 and half hours and then i will download the patch 699-703 with 13Mg only. god i love how i fix everything on my own b:laugh wish me luck :P b:victory
  • Vyvyan - Dreamweaver
    Vyvyan - Dreamweaver Posts: 323 Arc User
    edited March 2013
    You realize of course once you turn off your antivirus you need to re-download the manual patch.

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