Client gets stuck
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Deadalus - Harshlands
Posts: 546 Arc User
Hey there,
Well its hard, to give this thread a name, so yea it kinda fits... kinda.
So here is the problem:
Sometimes, when i do stuff while dual clienting and even when doing only with one client open, the client gets kinda stuck, dont response, cant be closed, cant be killed with task manager and drives the cpu up to 100%.
Only a computer restart solves the problem. There is no error message, because the client dont crash, its just stuck, you cant play the game, the client doesnt close itself after some time (i had it run like this like 10mins, nothing happend) and whatnot.
What is that? Someone experienced this problem yet? Any solutions?
Yes i searched this forum but doesnt found any solution or even anything close to this, only with crash reports and and and.
My system:
Intel Core i5 3570k @ 4GHz
AMD Radeon HD 7850
8GB DDR3 Kingston Memory @ 1.866MHz
Windows 7 Ultimate 64bit
Well its hard, to give this thread a name, so yea it kinda fits... kinda.
So here is the problem:
Sometimes, when i do stuff while dual clienting and even when doing only with one client open, the client gets kinda stuck, dont response, cant be closed, cant be killed with task manager and drives the cpu up to 100%.
Only a computer restart solves the problem. There is no error message, because the client dont crash, its just stuck, you cant play the game, the client doesnt close itself after some time (i had it run like this like 10mins, nothing happend) and whatnot.
What is that? Someone experienced this problem yet? Any solutions?
Yes i searched this forum but doesnt found any solution or even anything close to this, only with crash reports and and and.
My system:
Intel Core i5 3570k @ 4GHz
AMD Radeon HD 7850
8GB DDR3 Kingston Memory @ 1.866MHz
Windows 7 Ultimate 64bit
Post edited by Deadalus - Harshlands on
0
Comments
-
My initial guess would be security software locking client files and preventing the PC from using them.
What steps have you taken so far, and have you excluded the client directory from all security scans?[SIGPIC][/SIGPIC]0 -
Well, as mentioned, i tried kill the client with the task manager, but didnt worked too well actually.
Computer reacts very slowly that time, cpu is at 100% usage but still, when im doing other stuff, that brings this cou to 100%, i can do way more and faster then, when the client just is stuck like that.
No i didnt tried it with the anti virus program but i really dont know, how to do that, i usually just install them and leave them alone after that, just do stuff with it, when i have stupid trojans on my computer or something, but thats not the case now, windows is just fresh and i do a check every week or two.
But i dont know, what you really mean with security software is locking my client. other than AntiVir i dont use such things on my computer.0 -
Ok, well then you definitely need to check the support pages for the manufacturer of your antivirus and look for instructions on how to exclude the client files.
Most antivirus software will report a false-positive on some of the client files claiming that they have a trojan. This is incorrect, but once your antivirus cleans/quarantines the files, it causes problems with the client because it can't access them anymore.
This is why it's mentioned on the download page that you need disable your antivirus while installing and exclude the client directory afterwards.
After you have successfully excluded the client directory, you will need to verify the files 2 or 3 times and then reboot your PC.[SIGPIC][/SIGPIC]0 -
Hey,
So the problem is still active for me, now in x2, its pretty nasty to have.
Ive checked my Anti Virus and found a solution, which causes, that my Antivirus didnt check the client of the files at all.
But its still like this.
For example, i solo 3-1 Ribbon Boss, client gets stuck, i die and have to restart my computer and everything.
Then i come back, login my Sin and my Cleric, buff myself and go in again. Knife Throw Steelation again, client gets stuck again.
In one 3-1 run i can easiely get stuck with the client twice, sometimes one, sometimes its fine, but most of the times one freeze of the client (only the client, the computer is fine, music still plays, teamspeak works fine too)
So i tried deinstalling the AntiVir programm and hoped, its get fixed with it.
Nope, still gets stuck countless times a day.
This is driving me nuts, seriously b:angry0 -
Because of the memory leak in the client sometimes it gets stuck, normally doesn't happens to me but sometimes yea, post a copy of your dxdiag.txt that would be nice to diagonse your problem in a better way.SylenThunder - Sanctuary wrote: »(Remember to use the [code] tags for the dxdiag info and to remove any trademark characters so it doesn't get cut off.) (CODE tag is the # symbol in the editor.)[SIGPIC][/SIGPIC]
Dream a dream of a life so new, One brimming with potential,
Of starting again, leaving all behind, Only happiness is essential. b:victory
Thanks Silvy for the siggy, You are the best ! b:kiss0 -
This??
System Information
Time of this report: 3/29/2013, 09:15:39
Machine name:
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.120830-0334)
Language: German (Regional Setting: German)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 09/12/12 14:55:52 Ver: 04.06.05
Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8076MB RAM
Page File: 5566MB used, 10585MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: AMD Radeon HD 7800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6819)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6819&SUBSYS_E218174B&REV_00
Display Memory: 1715 MB
Dedicated Memory: 2029 MB
Shared Memory: 3782 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: BenQ G2220HD
Monitor Id: BNQ7821
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1191 (English)
Driver Version: 12.100.17.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 2/16/2013 07:35:36, 1150328 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2B59-11CF-5C70-12C2BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6819
SubSys ID: 0xE218174B
Revision ID: 0x0000
Driver Strong Name: oem1.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575B:12.100.17.0:pci\ven_1002&dev_6819
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speakers (ASUS Xonar DG Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_84671043&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/10/2011 08:44:16, 2725376 bytes
Other Files:
Driver Provider: ASUSTeK
HW Accel Level: Basic
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 129, 128
Static/Strm HW 3D Bufs: 129, 128
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: S/PDIF Pass-through Device (ASUS Xonar DG Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_84671043&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/10/2011 08:44:16, 2725376 bytes
Other Files:
Driver Provider: ASUSTeK
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Microphone (ASUS Xonar DG Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 08:44:16, 2725376 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Stereo Mix (ASUS Xonar DG Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 08:44:16, 2725376 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Line In (ASUS Xonar DG Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 08:44:16, 2725376 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Wave (ASUS Xonar DG Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 08:44:16, 2725376 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Aux (ASUS Xonar DG Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 08:44:16, 2725376 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
DirectInput Devices
Device Name: Maus
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Tastatur
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04D9, 0x1702
FF Driver: n/a
Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04D9, 0x1702
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB-Root-Hub
| Vendor/Product ID: 0x8086, 0x1E26
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
Gameport Devices
PS/2 Devices
+ HID-Tastatur
| Vendor/Product ID: 0x04D9, 0x1702
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID-Tastatur
| Vendor/Product ID: 0x1532, 0x0015
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminalserver-Tastaturtreiber
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-konforme Maus
| Vendor/Product ID: 0x1532, 0x0015
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminalserver-Maustreiber
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 7.1 GB
Total Space: 57.2 GB
File System: NTFS
Model: OCZ-AGILITY3 ATA Device
Drive:
Free Space: 626.5 GB
Total Space: 953.9 GB
File System: NTFS
Model: ST1000DM005 HD103SJ ATA Device
Drive: E:
Free Space: 29.9 GB
Total Space: 152.6 GB
File System: NTFS
Model: WDC WD1600AAJS-00WAA0 ATA Device
Drive: F:
Free Space: 16.4 GB
Total Space: 60.0 GB
File System: NTFS
Model: MAXTOR STM31000333AS ATA Device
Drive: G:
Free Space: 19.0 GB
Total Space: 893.9 GB
File System: NTFS
Model: MAXTOR STM31000333AS ATA Device
Drive: H:
Model: TSSTcorp CDDVDW SH-224BB ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (German), , 0 bytes
System Devices
Name: Intel(R) USB 3.0 eXtensible-Hostcontroller
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_1E311849&REV_04\3&11583659&0&A0
Driver: n/a
Name: PCI Standard-PCI-zu-PCI-Br0 -
Deadalus - Harshlands wrote: »This??
...
Unfortunately, it got cut off halfway. you have got to remove all of the copyright and trademark characters. It may take a few edits to get it all fixed, and don't forget the CODE feature so it doesn't take over the thread.[SIGPIC][/SIGPIC]0 -
What i tried now is to reinstall the AMD driver, but didnt solved the problem.
also i uploadet the file here:
http://dfiles.eu/files/yop8vmuff0 -
Uninstall any 3rd party video codecs you have installed, and try it again. If it still locks up, verify at least twice, reboot and then tray again. If that fails, I'll need the Speccy report from the time when it crashes.[SIGPIC][/SIGPIC]0
-
3rd party video codecs?
I dont use any.
Edit: Ah and i saw, that one from my two ram sticks might be broken, maybe its because of this..
I removed one and got no freezes so far, so maybe i found my source.
Ill check one ram stick this night, when im sleeping, when its ok, i test the second one. when none is broken, i dont know anymore lol.
I found this last time i got an bluescreen and read the error message...0
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