Faction Slogan broken

Mr_Kinetic - Harshlands
Mr_Kinetic - Harshlands Posts: 20 Arc User
edited January 2013 in Support Desk
Hi, faction slogan had been having issues since the day Sirens of War had been released, but yesterday it got even worse. You can only type very few characters in the box and even though the number is still below 50, it won't work. I tried everything, _ instead of spaces, no spaces at all, upper case letters, commas, nothing works unless the message has only like 15 characters or less. I am therefore requesting technicial staff to look into this issue as it is becoming more and more annoying.
[SIGPIC][/SIGPIC]
Post edited by Mr_Kinetic - Harshlands on

Comments

  • Allisandre - Sanctuary
    Allisandre - Sanctuary Posts: 1,452 Arc User
    edited January 2013
    This is the way it used to be, and was for the longest time. A while ago they changed it to the way that you are used to, but sometimes and update breaks it and it reverts back to the old style.

    They are aware, it has been discussed to death, and will likely be fixed in a future patch.


    If you want the support team to look at anything, Submit a Ticket. This forum is for users.
    Take the time to look for your answer before you post like an idiot.

    There are two kinds of people in this world...
    There are those who panic,
    And then there is us.
    ~ Sarah Jane Smith
  • Veneir - Dreamweaver
    Veneir - Dreamweaver Posts: 3,541 Arc User
    edited January 2013
    Whenever I see this topics I think, "People change their slogans?" xD
    Nonetheless it'd be nice if it was reverted back to the longer version sometime, so that there isn't that nagging thing of 'we can't change the slogan even if we wanted too to experiment with something new, because then it will mess up for forever D:' thiiing.
    Seconding the ticket thing but then again, we have a lil' attentive person around as of recent so x3

    Oh and congrats on 1,000 posts, Allisandre~
    "Clearly, the only logical option is Squid." -Decus <コ:彡 <コ:彡
    I'm helplessly needless, and needless to say I owe you | Well I'd pull, teeter away, at the earth with my teeth, to touch your face alive | You lie, helplessly still | As your face falls apart | Well I can make your face brand new | Come take my hand and I'll take your hand | And I will pull you out | Into the sun.
    First fell into an army of noob mobs on 19/3/2009~ Upside-down fox and old-colour squid <┻┻~ [SIGPIC][/SIGPIC]
  • Mr_Kinetic - Harshlands
    Mr_Kinetic - Harshlands Posts: 20 Arc User
    edited January 2013
    Oh yes I would send a ticket if I could. The thing is, the support page is broken for me. It has some sort of redirecting loop and I can't send any tickets, tried 3 different web browsers. I sent an email to PWI team once explaining that to them but they still insisted that i send a ticket from their website, although i was explaining them earlier that i wasn't able to. Kind of funny if you ask me.
    [SIGPIC][/SIGPIC]
  • Veneir - Dreamweaver
    Veneir - Dreamweaver Posts: 3,541 Arc User
    edited January 2013
    Erm does it work at all if you have a direct link to the send a ticket page itself so you don't have to go through the Support link to get to it? *one of the only things I can think of that I could actually help you with regarding this at this point, if it does >:* https://support.perfectworld.com/app/ask

    Kind of reminds me of how Core doesn't work for me at all; if I go on any Core pages, it loads like if you have page style off on the browser aka it's a white page with everything stacked on top of each other in one column and itttt's a complete mess with nothing working, really.

    And yeah, the 'go and send something via this even though you're sending us a report that that page isn't working but no lies! go use it anyway :D' thing's kinda.. weird xD
    "Clearly, the only logical option is Squid." -Decus <コ:彡 <コ:彡
    I'm helplessly needless, and needless to say I owe you | Well I'd pull, teeter away, at the earth with my teeth, to touch your face alive | You lie, helplessly still | As your face falls apart | Well I can make your face brand new | Come take my hand and I'll take your hand | And I will pull you out | Into the sun.
    First fell into an army of noob mobs on 19/3/2009~ Upside-down fox and old-colour squid <┻┻~ [SIGPIC][/SIGPIC]
  • Mr_Kinetic - Harshlands
    Mr_Kinetic - Harshlands Posts: 20 Arc User
    edited January 2013
    It still doesn't work for me. My browser shows this: Error 310 (net::ERR_TOO_MANY_REDIRECTS)
    [SIGPIC][/SIGPIC]
  • viciousminx
    viciousminx Posts: 0 Arc User
    edited January 2013
    There is a correction in the works. Official response is here.

    If you're still having trouble sending tickets you can send a email to customerservice@perfectworld.com

    Just be sure to use the email associated with your account and it will be processed like a ticket.
    [SIGPIC][/SIGPIC]

    ☷ Message Me! ☲ Submit a Ticket! ☴ Forum Rules! ☵

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