patcher.exe - Entry Point Not Found. Help?

kevin6969

"The procedure entry point ?GetTotalRam@SysInfo@@QBEXPA_K@Z could not be located in the dynamic link library SysInfo.dll."

I came back to play this game about 2 months ago without any problems and today the game wanted to update. Standard stuff, etc etc and then bam this error pops up. Now everytime I try to run the launcher, this pops up. Can anyone tell me how to fix this?

leny85

same problem here.
can't even start patcher

docphilanthropy

I get the same and i have tried downloading direct x updates and still doesnt work. Surely others have had this issue after todays update patch. HElppppppppp please

Sizzer - Raging Tide

Try "Verify" option from launcher and verify the game files do it multiple times, Next u guys gotta check if the client files are added in your anti-virus/firewall/security exception lists ?
Note:Verifying game files may take a while depending on your system be patient !

Crazy__erik - Heavens Tear

I keep getting a error message patcher.exe Entry Point Not Found
(The procedure entry point ?GetTotalRam@SysInfo@@QBEXPA_K@Z could not be located in the dynamic link library SysInfo.dll)

Can anyone decipher that and tell me how to fix it? I happened when I tried to update this morning.

Thanks

ovenusarmanio

Sizzer - Raging Tide wrote: »

Try "Verify" option from launcher and verify the game files do it multiple times, Next u guys gotta check if the client files are added in your anti-virus/firewall/security exception lists ?
Note:Verifying game files may take a while depending on your system be patient !

You can't because this error totally messes up your ability to run the patcher. When I hit update I just hit confirm but noticed it was saying something about p2sp dunno if that matters or not. And My anti-virus/firewall/security exception lists have long had all the revelant pwi information. I asked the GM to look into it now. :P I shall keep you guys updated.

dreadyswirls

i am having an error come up that says the patches are corrupted. don't know what to do.

ovenusarmanio

dreadyswirls wrote: »

i am having an error come up that says the patches are corrupted. don't know what to do.

That's probably not the same issue. It's probably because of your anti-virus. Try this out. http://pwi-forum.perfectworld.com/showpost.php?p=16964221&postcount=1

Crazy__erik - Heavens Tear

okay ty Venus, I will check here to see if you got an answer later

wantednoobslayer

yeah i tried turning off my nortan and it made no difference it has nothing to do with it i also get the patch report

CrossAsassin - Dreamweaver

i'm having the same problem, the patcher exe file has gone missing (i checked the directory)

uninstalling and doing a clean install, will let you know if it fixes it

Sizzer - Raging Tide

The game is running smooth, i didn't faced any issue with today's update i guess best is to contact Tech Admin(darthpanda16) here ---> Updating/Patching Problems for a quick solution.

Hot_one_G - Heavens Tear

Sizzer - Raging Tide wrote: »

Try "Verify" option from launcher and verify the game files do it multiple times, Next u guys gotta check if the client files are added in your anti-virus/firewall/security exception lists ?
Note:Verifying game files may take a while depending on your system be patient !

have to open the pathcer to do that and that error pop's up as u run as admin b4 the patcher is even up, hope its fixed soon b:cry

ovenusarmanio

GMs are looking into it.

Nariin - Dreamweaver

Hm... dropping patcher copy into patcher folder always fixes it for me when it's missing.

ovenusarmanio

It's not missing, and I already tried that. b:surrender

Oriannah - Archosaur

I had the same problem;
I feel stupid asking this, but how do I add the files or whatever to my antivirus' exception list?

Sizzer - Raging Tide

You can have a lookie at this --> http://pwi-forum.perfectworld.com/showpost.php?p=850742&postcount=18

Oriannah - Archosaur

Sizzer - Raging Tide wrote: »

You can have a lookie at this --> http://pwi-forum.perfectworld.com/showpost.php?p=850742&postcount=18

Thanks! I was able to add all PW files to the list; though I still get the some error when I try to start the game. b:cry I hope it gets fixed soon!

Allisandre - Sanctuary

wantednoobslayer wrote: »

yeah i tried turning off my nortan and it made no difference it has nothing to do with it i also get the patch report

Once your antivirus has done the damage, turning it off doesn't fix anything. You'll need to replace the files that your antivirus damaged by thinking it was cleaning them. This can be done either by verifying the files, or re-downloading and installing the client.

Remember to add the client directory to your exclusions list and disable the real-time scan while you do this. There's a note and even links on the Downloads page. Most people just ignore it or don't bother to read.

anjoayel

problem partially solved when I clicked on a file in the folder below

C:\Perfect World Entertainment\Perfect World International\launcher

The file is in chinese language

The file return to patch 681 and update again.

So problem fixed for me

Hot_one_G - Heavens Tear

anjoayel wrote: »

problem partially solved when I clicked on a file in the folder below

C:\Perfect World Entertainment\Perfect World International\launcher

The file is in chinese language

The file return to patch 681 and update again.

So problem fixed for me

just tried it and im still getting same error QfknQ

Dark_one_G - Heavens Tear

ok just tried it again but theres also another link "fix it" in that same file that forces a reboot of the patch and fixed the problem

powergamer24

Dark_one_G - Heavens Tear wrote: »

ok just tried it again but theres also another link "fix it" in that same file that forces a reboot of the patch and fixed the problem

Worked! Thank you Dark .

Oriannah - Archosaur

anjoayel wrote: »

problem partially solved when I clicked on a file in the folder below

C:\Perfect World Entertainment\Perfect World International\launcher

The file is in chinese language

The file return to patch 681 and update again.

So problem fixed for me

Problem solved, thank you so much! b:pleased If I could hug you, I would!

Kattanyia - Archosaur

The fixit file worked for me. Thanks everyone b:pleased

senix187

I had the same issue.

Try going to,Program files Pwi.Launcher (there is a tool cald) FIXIT.

Use it and it wil work again.


Good luck and see you in game.b:bye

Crazy__erik - Heavens Tear

Came home jumped on forums and found my fix. TY Venus, bad, anjo and senix! You guys are definitely on the NICE list for Christmas.
b:laugh
Now can anyone tell me why these errors only happen on my day off!!!!? lol