My Problem...

Teseanna - Heavens Tear
Teseanna - Heavens Tear Posts: 1,021 Arc User
edited November 2012 in Support Desk
My whole game shuts down when i tele to Raging Tide.
Only my game shuts down, nothing else.
Does this happen to anyone else?
Surely i am not alone.

Since the patch, this happens every day.
Usually it lags there, but this is strange.
Can anyone tell me how to fix this?
Know this, i am upset.
Post edited by Teseanna - Heavens Tear on

Comments

  • ovenusarmanio
    ovenusarmanio Posts: 6,695 Community Moderator
    edited November 2012
    This happened to me several times in the past. I would suggest verifying your files. You may also find some of the information in this thread helpful. http://pwi-forum.perfectworld.com/showthread.php?t=1324511

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  • Astraea - Raging Tide
    Astraea - Raging Tide Posts: 544 Arc User
    edited November 2012
    theres no "fix" rly, just some remedies as the link above state.
    its a common bug that happens to alot of ppl, only happened to me once or twice tho.
    "Common sense isn't so common anymore." ~ Yusiong - Lost City
    b:surrender
  • Teseanna - Heavens Tear
    Teseanna - Heavens Tear Posts: 1,021 Arc User
    edited November 2012
    This happened to me several times in the past. I would suggest verifying your files. You may also find some of the information in this thread helpful. http://pwi-forum.perfectworld.com/showthread.php?t=1324511

    Yeah tha'ts kinda my problem, but not exactly.
    On restart of my pc, it still happens.
    Understand, i did verify.

    Still nothing is fixed.
    Upon restart of game, i am however in RT.
    Can nobody help?
    Knowledge is power.
  • ovenusarmanio
    ovenusarmanio Posts: 6,695 Community Moderator
    edited November 2012
    Yeah tha'ts kinda my problem, but not exactly.
    On restart of my pc, it still happens.
    Understand, i did verify.

    Still nothing is fixed.
    Upon restart of game, i am however in RT.
    Can nobody help?
    Knowledge is power.

    If those don't help I recommend submitting a ticket about the issue. Let them know you already verified and give them a dxdiag log.

    To create a dxdiag log, go to Start, click on Run, then type in dxdiag and press Enter. Click on Save All Information as a text file (on your Desktop as an example.
    If you are using Vista or 7, go to the Start Menu, click on the Search menu and type dxdiag.exe.

    Attach the dxdiag.txt that you save to your reply to us.

    If you have a 64bit system, please click on the 64bit Dxdiag/DirectX button to save the correct log file.


    They will probably also ask you for additional information.

    edit: Alrighty, gonna move this to the tech support forum. Perhaps someone will be more able to help you there.

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  • Teseanna - Heavens Tear
    Teseanna - Heavens Tear Posts: 1,021 Arc User
    edited November 2012
    That sounds like a good idea
    Other than zen problems, i have never submitted one.
    Okay maybe one.

    For now, i will just keep restarting the game.
    Under supervision, of course.
    Now, maybe this issue will trouble me no more.
    Never again to ruin my day.
    Yet, will anything come of this?

    b:victory
  • seitori
    seitori Posts: 1,328 Arc User
    edited November 2012
    That happened too me right after they updated the texture mapping of the areas in the world maps and finally made more realistic plant designs for {PWi}... I ended up having too update my computers video card driver in order too get it to function correcty (after I had already uninstalled & then reinstalled {PWi} back onto my laptop) I found that my comps old driver had finally been surpassed by the newer version of {PWi's} graphics program, so the newer modern driver patch I updated too it had fixed it so that my comps graphics card didn't go and seize the game on my computer anymore... b:faintb:fatbb:surrender


    That might be whats going on with your computer, from what it sounds like.....b:surrender


    Though to be honest It still might be the games program update, but if its not it may be your driver needs too be updated itself too handle {PWi's} new updated package....b:thanks
  • Teseanna - Heavens Tear
    Teseanna - Heavens Tear Posts: 1,021 Arc User
    edited November 2012
    Interesting.

    So is constrained writing.

    I didn't know plant textures were updated. I thought they were different somehow.

    b:victory
  • anarcko
    anarcko Posts: 0 Arc User
    edited November 2012
    ok so since i cant create any threads, im posting this here so ppl hopefully see it. friend of mine equipped a brand new guardian charm (100k hp) and it disappeared, while at the same time equipping a brand new mana one and it is still there, they tried to log out an in and nothing happened, still no charm, any ideas how they can send in a report or get this issue addressed?
  • Teseanna - Heavens Tear
    Teseanna - Heavens Tear Posts: 1,021 Arc User
    edited November 2012
    anarcko wrote: »
    ok so since i cant create any threads, im posting this here so ppl hopefully see it. friend of mine equipped a brand new guardian charm (100k hp) and it disappeared, while at the same time equipping a brand new mana one and it is still there, they tried to log out an in and nothing happened, still no charm, any ideas how they can send in a report or get this issue addressed?

    Strange.

    This thread is about to be closed. That is sad because it's to funny...
  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited November 2012
    anarcko wrote: »
    ok so since i cant create any threads, im posting this here so ppl hopefully see it. friend of mine equipped a brand new guardian charm (100k hp) and it disappeared, while at the same time equipping a brand new mana one and it is still there, they tried to log out an in and nothing happened, still no charm, any ideas how they can send in a report or get this issue addressed?
    This is not a technical fault it's a gameplay issue and you have to Submit a Ticket for a fix,
    Customer Support--->Gameplay. Be patient it takes 3-4 business days to get a respond from Support Team.
    [SIGPIC][/SIGPIC]
    Dream a dream of a life so new, One brimming with potential,
    Of starting again, leaving all behind, Only happiness is essential. b:victory
    Thanks Silvy for the siggy, You are the best ! b:kiss
  • Teseanna - Heavens Tear
    Teseanna - Heavens Tear Posts: 1,021 Arc User
    edited November 2012
    see... like i said. Close this thread now.
  • ovenusarmanio
    ovenusarmanio Posts: 6,695 Community Moderator
    edited November 2012
    closed at the request of OP

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