Server Status Incorrect & Ticket Problems

MeiLilana - Dreamweaver
MeiLilana - Dreamweaver Posts: 231 Arc User
edited November 2012 in Support Desk
I always open the server status page at http://pwi.perfectworld.com/status during maintenance/update to see when the game is back on. For the past few weeks, the page has been incorrect. Sometimes it will say the server is up when it is down and sometimes it says it is down when it is up. So the only way I can know if it is up is to open the launcher to update then login then get told "Unable to connect to server" repeatedly until maintenance is over. I am unable to submit a ticket so I'm posting this here.

When I click Support on this website at the top then click Contact Us and Ticket History the pages won't come up, as if the addresses are incorrect. Is there anywhere else to submit problems?
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