help plz

rockelee

can someone tell why everytime i play the game keep on crash. i was off abt 2-3years so i got a new computer and i download the game my account still working but the game keep on crash every 5min any gm out plz tell me why i keep crashingb:cry

SylenThunder - Twilight Temple

Well since you didn't give us anything to work with, I'll just post this again....

Allisandre - Sanctuary wrote: »

For your specific issue, without details on any part of your system, I am at a loss to help you. I don't see why you guys don't think to post your system information when you start these threads.

It's not hard, and if you aren't computer savvy, Google is your friend, you just have to make an attempt.

Here's what we need to help you...

Operating System Information

System Specifications (I recommend Speccy)

Security Software. (No link here, you're going to have to use your head on this one.)

A DxDiag.txt log file.

In some cases a HiJackThis log is also helpful.

If the issue is related to lag or DC'ing, post a copy of a traceroute to the server. (take it at the time that you are having a problem, not when you aren't having issues.)

Also, if you are having trouble with lag or DC'ing, post specifics about how your computer is connected in your home, and details on your ISP connection. (If you don't know, ask your parent.)

Before you post, actually look at the forum. There's a thread titled, "READ HERE FIRST for Tech Support Issues!". If half of you read it, you wouldn't be posting.

Don't forget to search the forums to see if anyone has had the issue before and resolved it. You would be surprised at how many times I answer the same damn question over and over and over and over and over.... Kinda like the OP's post, I am constantly asking for more information. So much that I'll now copy this post and just keep re-using it.

Good Luckb:kiss

(Can't wait till they restore hyperlinks.)