cant see my characters

OriginalSinX - Heavens Tear
OriginalSinX - Heavens Tear Posts: 36 Arc User
edited June 2012 in General Discussion
I just purchased a new computer, downloaded perfect world, ran as usual, and cannot see my characters to log in. PWI made me dl some dif directx but i did and it seemed to run fine. Any imput would be appreciated.
Post edited by OriginalSinX - Heavens Tear on

Comments

  • BurnWhenIWiz - Heavens Tear
    BurnWhenIWiz - Heavens Tear Posts: 289 Arc User
    edited June 2012
    Double check the server selection
  • OriginalSinX - Heavens Tear
    OriginalSinX - Heavens Tear Posts: 36 Arc User
    edited June 2012
    i just verified files and now it says game entry fails
  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited June 2012
    You can try adding the game folder/files to your exceptions list in your antivirus and firewall software. Please see the help menu or support website for the software that you use if you aren't sure how to do it.

    At your own risk, you may have to disable your antivirus, firewall, and other security software temporarily while you download, install, update, login to, and play the game. Sometimes the security software will block it or throttle it, no matter what you try or even if you try to add exceptions for the game files in your security software.

    You may need to uninstall the game, making sure to remove any excess files, then re-install it.
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