Unable to Play

ZuXian - Lost City

I've had little to no trouble opening Perfect World in the years I have plated. Recently, however, I have not opened the client in weeks, and when I tried to start the game, this shows up:

I already tried uninstalling and reinstalling everything, but the same thing happens. The client updates and everything, however when I click 'start', I get the same message. Please help!b:sad

It has happened to me once in the past, but I can't remember what I did to get past it. This is the one that showed up a few years back:

Aduro_Tri - Heavens Tear

I'm in the same position as you.

Sizzer - Raging Tide

You may need to update or install the latest Microsoft Visual C++ Redistributable. You may need to update your version of Windows, also may need to update to the latest version of DirectX and Internet Explorer 8 or 9 with Javascript enabled. You may also need to check or change your network settings. In addition, you should check that your CPU, mainboard, and CPU drivers are updated if applicable.

You can try adding the game folder/files to your exceptions list in your antivirus and firewall software. Please see the help menu or support website for the software that you use if you aren't sure how to do it.

At your own risk, you may have to disable your antivirus, firewall, and other security software temporarily while you download, install, update, login to, and play the game. Sometimes the security software will block it or throttle it, no matter what you try or even if you try to add exceptions for the game files in your security software.

You may also have to disable, shut down, uninstall, or disable any: torrent, keyboard/mouse, web browser toolbars, video/screen capture, gamepad/input device, multimedia, Instant Messaging, voice over IP, web browser games, other games software applications before downloading, installing, updating, logging into, and playing the game. Basically shut down all non-essential programs.


- You can try using the Task Manager built into Windows to review what processes and services are running on your computer that might be causing problems or using too many resources.

Or you can use Process Explorer, which you can download from Microsoft:
http://technet.microsoft.com/en-us/sysinternals/bb896653

You may need a program like Winzip or WinRAR to extract the file. Put the executable file (ends in .exe) in a folder location where you can find it easily, like your Desktop or Documents. Then just start it up.

Please note that the information that it shows is of a technical nature, and shutting down (or kill process) processes that you don't really know what it does can mess up or crash your system.

This tool is best for seeing what is running, and you can research the processes that you see online in a search engine to see what can or can't be shut down. You can also find out what could be responsible for any software conflicts, or if something is using too many resources on your system.

If you are unsure of what to do with this tool, see Microsoft's support for this tool, and/or have a PC Tech professional help you.

Note:Provide Hijackthis logs helps a lot to diagnose the problem !
Regards