server ofline?

Alex_dk - Harshlands
Alex_dk - Harshlands Posts: 18 Arc User
edited May 2012 in Support Desk
title.
can't login says server unavaible
One good thing about music when it hit's you you feel no pain
-Bob Marley
lvl101 BM
lvl92 HA Sin
lvl90 APS sin
lvl80 veno
lvl 63 archer b:thanks
tried all servers had most fun onHLb:lipcurl
Post edited by Alex_dk - Harshlands on

Comments

  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited May 2012
    Common reasons that you can't connect to the servers, experience disconnects, or just have lag in general...

    1. You don't have the three .exe files for the client set to run as administrator.
    2. You don't have the game directory set as an exception in your security softwares.
    3. Your network adapter driver is out of date and needs to be refreshed.
    4. Your local area network settings are improperly configured.
    5. You have more than one firewall and don't realize it.
    6. Your firewall settings are too strict. (Very common with ZoneAlarm and Commodo firewall.)
    7. Your router is configured improperly.
    8. you have a bad network cable.
    9. You're using a wireless network connection. (Which leads to another huge list.)
    10. You have a lot of traffic on your local network that is bogging your router/modem down.
    11. There's a fault in your router.
    12. There's a fault in your modem.
    13, You have a bad phone cord plugged into your modem.
    14. There's an issue with your house wiring.
    15. There's an issue with your outside wiring.
    16. A squirrel chewed on your phone line at the pole and it's raining. (I've had this happen personally.)
    17. A switch/router at the CO for your ISP is having an issue.
    18. One of the many hubs between you and PWI is having an issue. (most common)
    19. There is heavy sunspot activity. (has happened within the past two years)
    20. There's a regional router outage. (Has happened several times, most recently just a couple of weeks ago.)

    That's just a few. The more details you give, the better I can narrow it down and tell you what the issue is.

    Also, post a copy of a traceroute to the server.
    [SIGPIC][/SIGPIC]
  • EmoNoob - Lost City
    EmoNoob - Lost City Posts: 1 Arc User
    edited May 2012
    check server staus on the homepage, if it says online than check ur connection and if that fails thn check the file with server info and make sure it reads the correct text
  • arasse
    arasse Posts: 2 Arc User
    edited May 2012
    And what if it's offline? (sorry if this question is stupid but I don't know)
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited May 2012
    Read the announcements about the regularly scheduled weekly maintenance.
    http://pwi-forum.perfectworld.com/showthread.php?t=1355911
    [SIGPIC][/SIGPIC]

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