cant get past loading screen

Mirageia - Raging Tide
Mirageia - Raging Tide Posts: 6 Arc User
edited April 2012 in Support Desk
b:cry as soon as i load up the game crashes! any advice or comments?b:angry
Post edited by Mirageia - Raging Tide on

Comments

  • SylenThunder - Twilight Temple
    edited April 2012
    I usually just link to this, but it's time I put it out there again since everyone seems too lazy to read the link.
    Without details on any part of your system or network, I am at a loss to help you. I don't see why you guys don't think to post your system information when you start these threads.

    It's not hard, and if you aren't computer savvy, Google is your friend, you just have to make an attempt.

    Here's what we need to help you...


    Operating System Information

    System Specifications (I recommend Speccy)

    Security Software. (No link here, you're going to have to use your head on this one.)

    A DxDiag.txt log file.

    In some cases a HiJackThis log is also helpful.

    If the issue is related to lag, DC'ing, or connecting to a server post a copy of a traceroute to the server. (take it at the time that you are having a problem, not when you aren't having issues.)

    Also, if you are having trouble with lag, DC'ing, or connecting to a server, post specifics about how your computer is connected in your home, and details on your ISP connection. (If you don't know, ask your parent.)

    Before you post, actually look at the forum. There's a thread titled, "READ HERE FIRST for Tech Support Issues!". If half of you read it, you wouldn't be posting.

    Don't forget to search the forums to see if anyone has had the issue before and resolved it. You would be surprised at how many times I answer the same damn question over and over and over and over and over.... Kinda like the OP's post, I am constantly asking for more information. So much that I am now copy/pasting this re-using it.
    [SIGPIC][/SIGPIC]