Dear devs/gm/customer service

Hellsarch - Harshlands

My main account hellsarcher got **** last week and i've sent in 4 tickets regarding this issue. Currently the one that got answered is the least important one which was regarding a bank pin change since the hacker set a bank pin and I needed to reset it. The rest was about how my account is currently banned and how the hacker took over 1b+ worth of stuff.. So tell me WHY have I not been responded to? You guys say a reply in 3-4 days its been over a week now? I mean anything smaller sure I can understand, but an account that has been ****/banned I find isn't really a small issue. I have tried calling customer service as well, but no respond from them as well. I did not want to post on these forums, but this is a last ditch effort to get my stuff and account back. So please help as a member of perfect world for over 4 years now b:surrender

chaoticshelly

Your first problem is sending more than one ticket about something that could have been narrowed to one. That's probably why only one of them has been answered, and the rest were put down in the cue for tickets to be resolved.

If you can, try waiting a little bit more or - open a follow up in the ticket that has been responded. That's my advice to you.

Hellsarch - Harshlands

the one that got answered first was the one I sent in a day after the other three.

Hellsarch - Harshlands

update. got a reply thanks to who ever sent it ^^

frankieraye

Closing this