I want my Bless Q.Q Plese?!

Tenary - Harshlands

Hey guys, can 1 of u ppl help me?..
I cant get my jones blessing from 1 month.. i can connect to facebook, than i am able to select the blessing i want, i am able to select my server too ( harshlands ) but than.. i cant select my char._. i press that aroow and the characters do not appear b:cry
Please, can some 1 help me?.. b:surrender