Tickets Put To "Solve" When It's Not?

Traz - Dreamweaver
Traz - Dreamweaver Posts: 2,843 Arc User
edited April 2012 in Support Desk
My wife has had her ticket in for getting gear back now for nearly 2 months. Last maintenance she got the first set of her stuff back and refined. So the support staff said wait until next week for the second serious of gear. Well that's come and gone now so when I went to reply to the ticket it says "solved" and I am not allowed to replay back? I know it's been a week of no activity so is that automatic or what? I now had to clog up your system with yet another ticket just trying to finish this issue... serious PWI sometimes I wonder why I bother.
BladedZero - Sanctuary
"Also I don't think actually playing through the game helps your skill either."

-And we wonder why this game has gone to hell b:cute
Post edited by Traz - Dreamweaver on

Comments

  • Traz - Dreamweaver
    Traz - Dreamweaver Posts: 2,843 Arc User
    edited April 2012
    Reference Number 120305-000421

    This is now the second time you guys closed it (or the system) before the ticket was truly done with. I am once again unable to add to the support ticket (since maintenance is tonight and you guys should have to completely solved by tomorrow).
    BladedZero - Sanctuary
    "Also I don't think actually playing through the game helps your skill either."

    -And we wonder why this game has gone to hell b:cute
  • Traz - Dreamweaver
    Traz - Dreamweaver Posts: 2,843 Arc User
    edited April 2012
    Adjena are you on again? I need some GM to meet my wife aadore in game and see if they summoned her Dragon orbs they promised b:surrender

    She would respond on her ticket but you know.... IT'S CLOSED AND SHE CAN'T....
    BladedZero - Sanctuary
    "Also I don't think actually playing through the game helps your skill either."

    -And we wonder why this game has gone to hell b:cute

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