Does Pw need to fix their response system?

2»

Comments

  • daryskin
    daryskin Posts: 33 Arc User
    edited March 2012
    >_> Anyone else notice that all the people raging over being scammed are the same people who have incomprehensible spelling and walls of text? This is why I think PW should require a written essay or at least typing test when people go to join the game. Weed out some of the...intellectually challenged.

    Anyway, yes, the ticket system is slow. Yes, there are generic copy and paste replies. But here's something to consider. For every post someone makes in the forums raging about this or that, there are probably five hundred unintelligible tickets sent in. I imagine it takes a very long time to sift through all of that, the lies, false tickets and people demanding free stuff to find a genuine issue.

    The answer time isn't the best, but I suppose on average I'm at least satisfied with the ticket system. I mean, when I sent in a multitude of screenshots of a guy following me around in the game, blatantly harassing me, they didn't do anything to him.(Which would have been nice, he was bothering my main for quite a while from alts and the black list is only so big.) But on the other hand, when I married my alt to my friend's main so she could do MQ and we didn't have the option to turn in for rewards after we got 100K contribution the person responding to that ticket was pretty nice about it. It took nearly two months of back and forth, and even though we didn't have a screenshot of having hit 100k(I had never been a groom in the wedding before, I was too concentrated on not **** up to take screenshots.), they eventually did confirm that we hit that goal with the guests and gave us the reward we should have gotten. Which is more than some companies would have done.

    Who gives u the write to say ppl with limited or average people are not allowed to play the fin game. This is not right to say from ur saying is is for only high intellegence ppl. u need to grow a brain boy ur prejudice towards ppl that are limited or averge u need to rethink this out.. by the way i use the main site and have seen the offers of free zen and coin etc. but there are ppl that are new and do not know this so plz consider this before u flap ur dam lips
  • PotatoHeadQR - Dreamweaver
    PotatoHeadQR - Dreamweaver Posts: 2,507 Arc User
    edited March 2012
    oh **** he has 2 chars on my server b:avoid *makes a donotsquadwith notebook*
    you only purge once #yopo
  • X_trigger_X - Heavens Tear
    X_trigger_X - Heavens Tear Posts: 1,301 Arc User
    edited March 2012
    Although it's been a few months since I've had to submit a ticket, I've never had a problem with the support I receive regardless of it's topic (billing to glitches). Everything has been sorted out in reasonably quick time, never had to complain or worry or cry. I can't say I've ever been stupid enough to click on obvious scam links though.

    Maybe it's cos I was an avid zen charger idk b:chuckle
  • _Nerox_ - Dreamweaver
    _Nerox_ - Dreamweaver Posts: 753 Arc User
    edited March 2012
    Their response system is fine...its they guys runnig it.
    I submitted a ticket regarding a skill translation error, they told me to make a thread in the forums.
    they dont solve it, they just avoids it.
    D:<
    [SIGPIC][/SIGPIC]
    I Miss the old days of PWIb:surrender
  • _Ink_ - Raging Tide
    _Ink_ - Raging Tide Posts: 400 Arc User
    edited March 2012
    daryskin wrote: »
    Who gives you the right to say people with limited or average intelligence(Is what I assume you meant to type there.) are not allowed to play the freaking game. This is not right to say from ur saying is is for only high intellegence ppl.(None of this even made sense, I'm not sure there's any helping you.) You need to grow a brain, boy(Girl.) Your prejudice towards people that are limited or average you need to rethink this. By the way I use the main site and have seen the offers of free zen and coin etc. But there are people that are new and do not know this so please consider this before you flap your damn lips

    I've fixed the grammatical errors in your post for you, see the above that's marked in red. You're welcome.

    And, I must say, that incoherent rambling little post completely proves my point.

    More so, here's something to consider before you "flap your damn lips", not sharing personal information is basic knowledge. Not just in this game. Not just on the internet. But in life. So unless you were born within the last week and are literally "new to life", you have no excuse.

    Finally, I don't believe I need to "grow a brain" as I'm obviously of higher intelligence and greater amounts of common sense than you.
  • Vanflyheight - Heavens Tear
    Vanflyheight - Heavens Tear Posts: 420 Arc User
    edited March 2012
    What is this...i dont even.... is this guy trolling?



    There has been warning about these kind of sites on the forums for months now... you don't really have any excuse. While i feel sorry you lost your items, it's 100% your fault, use this as a learning experience and don't give out your info anymore.

    your as cold and uncompassionate as these other bozos who have no brain, common sense or intellegence. so why dont you just shut your numbskull brain and stop flappin your gums around like an insane person

    I've fixed the grammatical errors in your post for you, see the above that's marked in red. You're welcome.

    And, I must say, that incoherent rambling little post completely proves my point.

    More so, here's something to consider before you "flap your damn lips", not sharing personal information is basic knowledge. Not just in this game. Not just on the internet. But in life. So unless you were born within the last week and are literally "new to life", you have no excuse.

    Finally, I don't believe I need to "grow a brain" as I'm obviously of higher intelligence and greater amounts of common sense than you.

    same goes for you too you low down, uncompassionate snake. i can think of better ways to be more intellegent than a rat out of a snakes skin.
    The Sure Shot that Flies Straight

    Tiduswarrior Demon 101 (Main), Vanflyheight 100 (Demon RB2), SasukeZx 95 (Demon), Leobeastking 90s (Sage), Swiftterror 80s, AquaStriker 99 (Sage)

    2nd Acc: BlademageX 88, RazorFalcon 89, RavenwingZ 79, Veilpor 73, TidalLight 30, SythrilZ 64, Stormthril 64
  • SteamyFish - Lost City
    SteamyFish - Lost City Posts: 188 Arc User
    edited March 2012
    Well just like the title says, does pw really need to improve on their response system when it comes to sending in tickets?

    Right now im takin this opportunity to write on here bout the recent scam website that hit heavens tear server last weekend. I got pmed by a friend who gave me the scammed site and it was on accident that i got suckered into it. later on i found out that another friend on one of my alts also pmed me bout the site. well i went onto the site and put in my account info on accident not knowing it was a scam and lost 2 flyers. one on my bm the other on my cleric and so id like to see pw either reimburse me for this or somehow replace the two flyers since this was an accident on my part. plus i havent give out my account info since i first started playing here bout 3 yrs ago. So i sent a ticket in bout this and all i get is a reply on that my pc needs to be scanned for viruses/spyware, and to make a new password. To me that qualifies as being unfair and also not giving a correct reply to this current situation. plus i think pw needs to fix their response system for when things happen on accident compared to just do it on purpose. Ofc we all will get curious bout somethin that we can get but how the situation is handled when our curiousity breaks down is another. So im hopin that pw will work to improve on this in the future which im not holdin my breathe that they will. just that somethings need to fixed in a better way than puttin it on the user as the one at fault.


    Are You By Any Chance American?
  • Malei - Sanctuary
    Malei - Sanctuary Posts: 281 Arc User
    edited March 2012
    your as cold and uncompassionate as these other bozos who have no brain, common sense or intellegence. so why dont you just shut your numbskull brain and stop flappin your gums around like an insane person




    same goes for you too you low down, uncompassionate snake. i can think of better ways to be more intellegent than a rat out of a snakes skin.

    Down boy. b:laugh
  • Vanflyheight - Heavens Tear
    Vanflyheight - Heavens Tear Posts: 420 Arc User
    edited March 2012
    Are You By Any Chance American?

    sry that is classified
    Down boy. b:laugh

    Down girl, your almost wantin me to pukeb:laughb:cool
    The Sure Shot that Flies Straight

    Tiduswarrior Demon 101 (Main), Vanflyheight 100 (Demon RB2), SasukeZx 95 (Demon), Leobeastking 90s (Sage), Swiftterror 80s, AquaStriker 99 (Sage)

    2nd Acc: BlademageX 88, RazorFalcon 89, RavenwingZ 79, Veilpor 73, TidalLight 30, SythrilZ 64, Stormthril 64
  • _Ink_ - Raging Tide
    _Ink_ - Raging Tide Posts: 400 Arc User
    edited March 2012
    same goes for you too you low down, uncompassionate snake. i can think of better ways to be more intellegent than a rat out of a snakes skin.

    Oh noes, some random person on the interwebs who can't even spell "intelligent" doesn't think highly of me. Woe is me, how will I ever go on?

    Anyway, this was only mildly amusing to begin with, but the amusement is wearing off and you without the laugh-at-the-stupid factor are not worth my time. So byebye. b:chuckle
  • daryskin
    daryskin Posts: 33 Arc User
    edited March 2012
    I've fixed the grammatical errors in your post for you, see the above that's marked in red. You're welcome.

    And, I must say, that incoherent rambling little post completely proves my point.

    More so, here's something to consider before you "flap your damn lips", not sharing personal information is basic knowledge. Not just in this game. Not just on the internet. But in life. So unless you were born within the last week and are literally "new to life", you have no excuse.

    Finally, I don't believe I need to "grow a brain" as I'm obviously of higher intelligence and greater amounts of common sense than you.


    Dear Mrs. Know It All,, I guess this is true that only ppl that have high intelligence is the only people that are allowed to play the game. that you for your confirmation on this. I hope that you are happy in saying this and everyone is reading the post. Your Social Life must be limited to to only high level intelligence. You need to re Look at this cause this tells me that your are a high Class snot and u do not give a Rats *** of the people that you hurt that are low level class of people yesh you really need a new life have a nice day. I really feel sorry for u and as it states in thy bible judge yea and yea shall be judge thy same way. Mat god be with you and Bless you
  • Vanflyheight - Heavens Tear
    Vanflyheight - Heavens Tear Posts: 420 Arc User
    edited March 2012
    Oh noes, some random person on the interwebs who can't even spell "intelligent" doesn't think highly of me. Woe is me, how will I ever go on?

    Anyway, this was only mildly amusing to begin with, but the amusement is wearing off and you without the laugh-at-the-stupid factor are not worth my time. So byebye. b:chuckle

    well excuse me miss professor, i thought this wasnt a college english class. plus is that you cant seem to define what "intelligent" means much less what it is. not to mention is that you seem to be a credit card user who looks down on those that dont use plastic. So wht are you anyway, a snot nose rich kid/person or a bitchin low life who sucks the high wind.
    The Sure Shot that Flies Straight

    Tiduswarrior Demon 101 (Main), Vanflyheight 100 (Demon RB2), SasukeZx 95 (Demon), Leobeastking 90s (Sage), Swiftterror 80s, AquaStriker 99 (Sage)

    2nd Acc: BlademageX 88, RazorFalcon 89, RavenwingZ 79, Veilpor 73, TidalLight 30, SythrilZ 64, Stormthril 64
  • Tsukyini - Raging Tide
    Tsukyini - Raging Tide Posts: 1,766 Arc User
    edited March 2012
    What is this...i dont even.... is this guy trolling?

    He's trolling on two separate accounts, it seems. At least, I hope that it's just one person spouting off all that incoherent nonsense.

    If people make stupid mistakes (i.e entering your account information on a site other than the official PWE site) and then realize that they screwed up, that's one thing. Let it be a lesson learned, and move on. But to try to hold PWE responsible for their own complete lack of common sense...... Meh, my mind is still being blown from the massive amount of stupid in this thread.
    [SIGPIC][/SIGPIC]
  • WnbTank - Archosaur
    WnbTank - Archosaur Posts: 1,472 Arc User
    edited March 2012
    Actually what you said is simply plain false. Now let kitty go trough few false statements and conclusions.
    daryskin wrote: »
    Dear Mrs. Know It All,, I guess this is true that only ppl that have high intelligence is the only people that are allowed to play the game. that you for your confirmation on this.

    It was never said that only smart people were allowed to play - It was more or less of an expression of frustration over your stupidity.
    daryskin wrote: »
    Your Social Life must be limited to to only high level intelligence. You need to re Look at this cause this tells me that your are a high Class snot and u do not give a Rats *** of the people that you hurt that are low level class of people yesh you really need a new life have a nice day.

    I cant bother looking for the research over how intelligence affects social skills but as I doubt you would even skim trough it - I doubt it really matters if I skip digging for the link. Basically people who are slightly smarter than others are the ones with highest social skills and they also make the "best leaders".

    And this has nothing to do with IQ itself, only how it compares to others. Really smart people have hard time around average people, so do the uhmm... intellectually challenged around averages. So it would only make sense to have your friends consist of people around your own IQ. My assumption for reason is simply how analytic ones mind is as IQ tests mostly revolve around logic.

    I also want to point out another false statement of yours on that short piece of text. On average highly educated or smart people are more likely to support liberal ideals(*** rights, Women`s rights, etc. ) than people in lower social classes. I wouldnt say it to be results intelligence but education, which most of the time walk hand by hand. "Stupid" people are by no means less compassionate than smarter people but I think it`s that for intellectually challenged it is easier to comprehend problems near one, while highly educated are more likely to think big.
    daryskin wrote: »
    I really feel sorry for u and as it states in thy bible judge yea and yea shall be judge thy same way. Mat god be with you and Bless you

    I was pondering if you could be that stupid or if it was a troll - Bringing bible into it pretty much confirms we`re dealing with a troll.
    Trolling Sid since So Hot :o
  • lordhanzo
    lordhanzo Posts: 0 Arc User
    edited March 2012
    Bringing bible into it.

    Bringing God to an argument --- it makes you superior


    .....not trololol.
    [SIGPIC][/SIGPIC]
    I'm on Heavens Tear!
  • WnbTank - Archosaur
    WnbTank - Archosaur Posts: 1,472 Arc User
    edited March 2012
    lordhanzo wrote: »
    Bringing God to an argument --- it makes you superior


    .....not trololol.

    It`s how religious people are seen on interwebz, they are put into box of stupid. Resorting into religion in ones argument is usually troll due that and most of the really dumb sht you see resorting to god or bible are actually trolls of people who dont believe in either. I think quite lowly of trolling someones beliefs in that manner as those can seem like serious rants of religious ppl, locking religious ppl into box of stupid.
    Trolling Sid since So Hot :o
  • Decus - Dreamweaver
    Decus - Dreamweaver Posts: 5,033 Arc User
    edited March 2012
    Are You By Any Chance American?

    Totally uncalled for, even if the OP is trolling.
    Proving that not only archers do math since 2009. b:victory
    Current math challenge: pwi-forum.perfectworld.com/showthread.php?t=1029711&page=45
    [SIGPIC][/SIGPIC]
    "Any skills that can be used to kill you will interrupt BB when successful." -truekossy | "...Sage archers are kind of like Mac owners. They are proud of the weirdest and most unnecessary things." -Aesthor | "We ALL know Jesus doesn't play PWI. He may have suffered a lot for humanity, but he'd NEVER punish himself this way." -Abstractive | "I approve of bananas." -SashaGray
  • OIdpop - Heavens Tear
    OIdpop - Heavens Tear Posts: 1,052 Arc User
    edited March 2012
    Well just like the title says, does pw really need to improve on their response system when it comes to sending in tickets?

    Right now im takin this opportunity to write on here bout the recent scam website that hit heavens tear server last weekend. I got pmed by a friend who gave me the scammed site and it was on accident that i got suckered into it. later on i found out that another friend on one of my alts also pmed me bout the site. well i went onto the site and put in my account info on accident not knowing it was a scam and lost 2 flyers. one on my bm the other on my cleric and so id like to see pw either reimburse me for this or somehow replace the two flyers since this was an accident on my part. plus i havent give out my account info since i first started playing here bout 3 yrs ago. So i sent a ticket in bout this and all i get is a reply on that my pc needs to be scanned for viruses/spyware, and to make a new password. To me that qualifies as being unfair and also not giving a correct reply to this current situation. plus i think pw needs to fix their response system for when things happen on accident compared to just do it on purpose. Ofc we all will get curious bout somethin that we can get but how the situation is handled when our curiousity breaks down is another. So im hopin that pw will work to improve on this in the future which im not holdin my breathe that they will. just that somethings need to fixed in a better way than puttin it on the user as the one at fault.


    if anyone agrees with you on your post they are dwon right DUMB AS HELL..yep dumb as hell.I have never had a problem with a ticket when i have sent mine.I also have patience..WHY?..because there are more in the game than just your silly ***..so have some damn respect,and im sure they will get to you.

    and if anyone below my post thats gonna rage and qq..plz piut a plastic bag over your head,tie it,and breath until u cant no more.

    thank you.
    This game is like washing hair with shampoo... Rinse and repeat if desired.
    Proud owner of many mains.101 bm,101 seeker,101 demon sin,100 sage sin,101 archer,101 barb,100 cleric,100 wiz( first toon since sept 08 finally made it in 2013)newly added mystic 100 HA,72 psy.
  • Vanflyheight - Heavens Tear
    Vanflyheight - Heavens Tear Posts: 420 Arc User
    edited March 2012
    if anyone agrees with you on your post they are dwon right DUMB AS HELL..yep dumb as hell.I have never had a problem with a ticket when i have sent mine.I also have patience..WHY?..because there are more in the game than just your silly ***..so have some damn respect,and im sure they will get to you.

    and if anyone below my post thats gonna rage and qq..plz piut a plastic bag over your head,tie it,and breath until u cant no more.

    thank you.

    If anyone does agree with me, they'll be more intelligent than dumb any day, week, month, year or century. much less for your lack of foresight and hindsight. you just dont see wht goes on with pwi since your brain would be better suited as a trash bin, garbage can or metal recycling site for wrecked cars. if i were you, id get off tht high horse of mine less you want to see your toon smacked down with a steamroller and your brains all over the ground.

    PS, when pw says they need 24hrs to get a reply id rather give em 24 hrs to give me a good answer or id ship em down the nearest water hole.
    The Sure Shot that Flies Straight

    Tiduswarrior Demon 101 (Main), Vanflyheight 100 (Demon RB2), SasukeZx 95 (Demon), Leobeastking 90s (Sage), Swiftterror 80s, AquaStriker 99 (Sage)

    2nd Acc: BlademageX 88, RazorFalcon 89, RavenwingZ 79, Veilpor 73, TidalLight 30, SythrilZ 64, Stormthril 64
  • Vanflyheight - Heavens Tear
    Vanflyheight - Heavens Tear Posts: 420 Arc User
    edited March 2012
    It`s how religious people are seen on interwebz, they are put into box of stupid. Resorting into religion in ones argument is usually troll due that and most of the really dumb sht you see resorting to god or bible are actually trolls of people who dont believe in either. I think quite lowly of trolling someones beliefs in that manner as those can seem like serious rants of religious ppl, locking religious ppl into box of stupid.

    id rather put you into a box of irreligious and as for trolling, to me you seem to be the one trolling here as much as the thickheaded, plastic using, rich kids who are quite snobs. so much for your troll bout religious people. least im not the panda fur wearing scum bucket or id flush you down the sewer.
    The Sure Shot that Flies Straight

    Tiduswarrior Demon 101 (Main), Vanflyheight 100 (Demon RB2), SasukeZx 95 (Demon), Leobeastking 90s (Sage), Swiftterror 80s, AquaStriker 99 (Sage)

    2nd Acc: BlademageX 88, RazorFalcon 89, RavenwingZ 79, Veilpor 73, TidalLight 30, SythrilZ 64, Stormthril 64
  • SkogDyr - Lost City
    SkogDyr - Lost City Posts: 561 Arc User
    edited March 2012
    I just get back from vacation and see this clusterfrack of a topic...

    #1, Do not use any website that promises free zen or gold (PWI banner site included as it's a info gathering scam and not worth the time or spam).

    #2, Do not allow anyone to know your passwords... for any reason at all!

    #3, Failure to follow these two simple rules will result in loss of in-game items, loss of gold, ID theft if you use paypal for Zen and eternal mocking by the forum.

    Don't expect PWE to give anything to you if you allowed your PWI password to fall into the hands of someone else. It isn't going to happen.

    With that being said...

    Will some MOD please pretend to give a <fecal matter> about this forum and close this thread already?
    [SIGPIC][/SIGPIC]
  • Vanflyheight - Heavens Tear
    Vanflyheight - Heavens Tear Posts: 420 Arc User
    edited March 2012
    I just get back from vacation and see this clusterfrack of a topic...

    #1, Do not use any website that promises free zen or gold (PWI banner site included as it's a info gathering scam and not worth the time or spam).

    #2, Do not allow anyone to know your passwords... for any reason at all!

    #3, Failure to follow these two simple rules will result in loss of in-game items, loss of gold, ID theft if you use paypal for Zen and eternal mocking by the forum.

    Don't expect PWE to give anything to you if you allowed your PWI password to fall into the hands of someone else. It isn't going to happen.

    With that being said...

    Will some MOD please pretend to give a <fecal matter> about this forum and close this thread already?

    what are ya scared or too chicken for someone elses opinion(s)? plus what do ya do bout someone who has no clue bout which pw sites to trust and which ones not to huh? sounds like your in pws back pocket expense account and if it were me, id turn ya into shark chedder cheese and then wait for a rat to eat you whole.
    The Sure Shot that Flies Straight

    Tiduswarrior Demon 101 (Main), Vanflyheight 100 (Demon RB2), SasukeZx 95 (Demon), Leobeastking 90s (Sage), Swiftterror 80s, AquaStriker 99 (Sage)

    2nd Acc: BlademageX 88, RazorFalcon 89, RavenwingZ 79, Veilpor 73, TidalLight 30, SythrilZ 64, Stormthril 64
  • Tsukyini - Raging Tide
    Tsukyini - Raging Tide Posts: 1,766 Arc User
    edited March 2012
    I just get back from vacation and see this clusterfrack of a topic...

    #1, Do not use any website that promises free zen or gold (PWI banner site included as it's a info gathering scam and not worth the time or spam).

    #2, Do not allow anyone to know your passwords... for any reason at all!

    #3, Failure to follow these two simple rules will result in loss of in-game items, loss of gold, ID theft if you use paypal for Zen and eternal mocking by the forum.

    ^Yeah. Don't do something insanely stupid and then come here looking for sympathy. b:bye
    [SIGPIC][/SIGPIC]
  • Vanflyheight - Heavens Tear
    Vanflyheight - Heavens Tear Posts: 420 Arc User
    edited March 2012
    ^Yeah. Don't do something insanely stupid and then come here looking for sympathy. b:bye

    Its called, when things go bad try fixing em.
    The Sure Shot that Flies Straight

    Tiduswarrior Demon 101 (Main), Vanflyheight 100 (Demon RB2), SasukeZx 95 (Demon), Leobeastking 90s (Sage), Swiftterror 80s, AquaStriker 99 (Sage)

    2nd Acc: BlademageX 88, RazorFalcon 89, RavenwingZ 79, Veilpor 73, TidalLight 30, SythrilZ 64, Stormthril 64
  • daryskin
    daryskin Posts: 33 Arc User
    edited March 2012
    ^Yeah. Don't do something insanely stupid and then come here looking for sympathy. b:bye

    Just for NOTE,, I just quoted a bible verse I DID NOT BRING OUR FATHER IN HEAVEN IN THY PICTURE. Saying that ppl that believe in the Lord are in a stupid box and they do not Believe in god very much uncalled for. U need to Re Look at this and rethink what u said. AS for Trolling it was that veno that started the Ball on trolling of ppl that can not spell due to there iq was not called for I do leave this thread it is way to much when ppl did the father in heave as it is said in ( Verse ) You Shall Not Judge Others Or You Shall Be Judge The same Way . I would Look at this Vers and Rethink of What You Said and Yes this Topic went way out of Wack. My Response tome is about a week id not shorter. As for the scamming i do agree that no info should never be given out. But Keep in Mind That there are many ppl that do not Know that this happens and do I say fall prey to this unwanted scamming and i thank pwi for letting ppl know on the servers after some ppl got stuff gone and they wanted to prevent other from falling victim. I would Suggested that pwi figure out a way to pervent this from happening on the Official Site and post on the site that come up before u log in cause ppl usually read that 1st. So may god be with you ppl and Bless you, I take my leave of this forum.. By the WAY to answer a quest of that the person has 2 account and using them for this thread is WRONG I am one person and Vanity is another NOw have a nice day ppl
  • daryskin
    daryskin Posts: 33 Arc User
    edited March 2012
    excuse my spell was writing fast oopsb:surrender
  • chaoticshelly
    chaoticshelly Posts: 0 Arc User
    edited March 2012
    I'm going to close this topic before it derails into stronger language.

    Closed.
This discussion has been closed.