Ban

Ahutooo - Heavens Tear

Hello Gms
I have a problem!!!
My other account was banned and i dont know for what reason i read i have to check my mail on wich account is registered, but i cant do that, couse the mail was **** and password changed so i cant enter with that mail. Before few min i got access to sent a ticket with my banned account to you, where i write on wich mail i can get the information for my ban ... Pls help, i wait half day to get any help... sending letters to you from my 2 other mails and trying to talk with gm in game but i was transfered from the gms in game to send a mail to costumer support and still didnt get answer...
What i have to do now??????b:cry