"Portal user does not exist"

Eocene - Raging Tide
Eocene - Raging Tide Posts: 8 Arc User
edited November 2011 in Support Desk
I tried send the ticket to the technical support and I keep getting after clicking Request Suport opption the page displaying "Insufficient account information. This portal user does not exist."
Anyone knows what this is about? I have filled in all the data required at registration...

The ticket I'm trying to send is about the client crashing to the bug report when I leave my char vendoring in Archosaur.
Post edited by Eocene - Raging Tide on

Comments

  • Allisandre - Sanctuary
    Allisandre - Sanctuary Posts: 1,452 Arc User
    edited November 2011
    Whenever I get that, I just use a different browser and it works. Sometimes just keep trying and it will eventually work.
    Take the time to look for your answer before you post like an idiot.

    There are two kinds of people in this world...
    There are those who panic,
    And then there is us.
    ~ Sarah Jane Smith
  • Eocene - Raging Tide
    Eocene - Raging Tide Posts: 8 Arc User
    edited November 2011
    Exactly the same result on all browsers. Any other suggestions?

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