Logging on issues

Posts: 30 Arc User
edited November 2011 in Support Desk
I am having trouble logging on.
I enter my username and password and get told it is wrong.
i did change my password yesterday so i tried every variation possible before redoing it, and using the very freshly made password. still incorrect
so i check my other account, which i havent changed the password on. yet that too is incorrect. any advice?
Post edited by foxxel1980 on

Comments

  • Posts: 1,452 Arc User
    edited November 2011
    Check caps.
    try using the in-client keyboard.
    don't use any characters in your password that aren't on a standard US-101 key keyboard.

    If all else fails, open a ticket.
    Take the time to look for your answer before you post like an idiot.

    There are two kinds of people in this world...
    There are those who panic,
    And then there is us.
    ~ Sarah Jane Smith

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