problem with ZEN transfer (2servers)

Purespiritt - Raging Tide

I'm back in PWI after around a year. Last time i was play (and maybe will be longer with same character) on Raging Tide. Actually i start on friend server Heavens Tear. Both severs are on same account. When i check my wallet in account i can transfer ZEN only into Raging Tide. ZEN was added yesterday.