[No Server Maintenance Tonight!] 10-11-2011
Comments
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News flash:NO... 4 weeks with zero communication when people are pissed is not "doing everything with the extent of their power" it's doing NOTHING. If you wanna get all warm and fuzzy and feel they are doing everything in their power... feel free. Just dont think the rest of us will feel all happy.
Yes, it's been more than a month. But the GMs can't just say "Hey PW devs, you're late" and expect them to rush things,, cause that's not how it works.frankieraye wrote: »Update: Just wanted to be up front with you all and set a realistic expectation-
The way that we get content from China is that, instead of giving us one new thing every week or two, they wait a few weeks and then give us a bigger patch with multiple things. Doing it this way makes it easier to test and ensures a more stable client for us.
For this reason, the reversion to Secret Passage will come to us as part of one of these "content-bundles". What this means is that we will not be receiving it next week, and probably not the following week either. The patch with the reversion should be in our version in 3-4 weeks, along with some other cool new content.
So yeah, I'm sorry it has to take this long, but just know that it's on its way, and will be here within the above time-frame.
Also, some of you have asked whether we will now start punishing players for PKing in SP. The answer is that PK will still be allowed in there until it is actually changed with the patch. Remember, the change was made intentionally, so it's not like people are exploiting a bug here.
Thanks all, and let me know if you have any further questions.
You think I'm happy about it? Hell, I have several characters in need of SP quests, including several FBs, BHs, Dismal Shades, and even a Silver Frost. But I know that complaining don't do jack when the ones you complain to can't do anything about it. We got them to decide to revert it, that's an amazing accomplishment right there, considering that the devs probably don't like to listen to what PWE has to say anyway. They're doing nothing about it is because "everything in their power" IS nothing. It's not like they run the game. They just publish it for us. That's it.
The point is, quit your complaining, QQing, raging, etc. It's doing nothing but annoying your peers and making you look like an annoying, childish brat.0 -
and they already sent a patch last week... THIS ISN'T that hard to fix.... wanna explain why they couldn't have just fixed it then? Instad of pissing more and more people off (cause ALOT of us like u apparently like to do their quests and not be stalled) and having more and more just up and quit and find a game that's managed (not to mention FIXED) better?0
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Tekril - Dreamweaver wrote: »News flash:
You think I'm happy about it? Hell, I have several characters in need of SP quests, including several FBs, BHs, Dismal Shades, and even a Silver Frost. But I know that complaining don't do jack when the ones you complain to can't do anything about it. We got them to decide to revert it, that's an amazing accomplishment right there, considering that the devs probably don't like to listen to what PWE has to say anyway. They're doing nothing about it is because "everything in their power" IS nothing. It's not like they run the game. They just publish it for us. That's it.
The point is, quit your complaining, QQing, raging, etc. It's doing nothing but annoying your peers and making you look like an annoying, childish brat.
Am I a pretty little annoying, childish brat? b:cuteb:mischievousb:scornWTB> -12% channeling BELT or RING pm me with link or mail me ingame HT server, ty.0 -
Tekril - Dreamweaver wrote: »News flash:
You think I'm happy about it? Hell, I have several characters in need of SP quests, including Silver Frost. But I know that complaining don't do jack when the ones you complain to can't do anything about it. We got them to decide to revert it, that's an amazing accomplishment right there, considering that the devs probably don't like to listen to what PWE has to say anyway.
The point is, quit your complaining, QQing, raging, etc. It's doing nothing but annoying your peers and making you look like an annoying, childish brat.
My point is why are you sitting there doing nothing? Do you always sit around and let people push you around? We are being told by the company/GM OUR free time doesnt matter as they allow others to harass us if we choose to go into SP... the others are saying we dont need to go there we can just skip it. Stop sitting there with your thumb up your a$$ thinking this change will come on its own. And stop thinking that **** poor communication is accepted as DOING ALL THEY CAN. If you wanna be like t1ts on a male rat then thats your choice. I will let YOU "...do jack"
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Who's pushing anyone around?My point is why are you sitting there doing nothing? Do you always sit around and let people push you around? We are being told by the company/GM OUR free time doesnt matter as they allow others to harass us if we choose to go into SP... the others are saying we dont need to go there we can just skip it. Stop sitting there with your thumb up your a$$ thinking this change will come on its own. And stop thinking that **** poor communication is accepted as DOING ALL THEY CAN. If you wanna be like t1ts on a male rat then thats your choice. I will let YOU "...do jack"
I'm playing a free game. They can do anything I want as far as I'm concerned. If they do too much I don't like, I'll leave the game for another. As simple as that.
And yes, they do have bad communication with the Chinese devs. But I doubt that's the biggest problem. I think the biggest problem is the unwillingness of the Chinese devs to LISTEN to us. They're gonna do their own thing mainly for the Chinese players(who might've already got the SP reversion). We're second in importance to them, so they aren't gonna listen to us any more if we cry about it.
And it's only a game. I sit on my behind on the computer all day, and even I can acknowledge that. Chillax, go take a walk, and let the SP reversion come when it comes. If you're REALLY serious about it, then shut the smurf up with trying to get others in on your QQing and do something about it yourself.0 -
Time to turn my back on this extremely poorly managed game.
b:byeBeauty is in the eye of the beerholder b:chuckle0 -
Asterelle - Sanctuary wrote: »I guess no EG r9 lol
Shut up goonz glitcher ;o[SIGPIC][/SIGPIC]
Ashura Tyrant you foul mouthed little boy! I must keel yew nao =30 -
So this is what happens when there isn't a question...
b:shocked0 -
still no EGs rank 9
and to those peaple who protect frankies ****,
this guy has been lieing to the community for ages, im just sick off it, weither if it is his job or not, i dont really care.
if his ethics allow him to have a job wich involves lieing onely, then this does say more about frankie in persenol imo ...
hes the onely one we can talk to, 9/10 times he avoids us.
ticketing system is a joke,
back to quiting
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So this is what happens when there isn't a question...
b:shocked
Oh! If only that was something to think of as being funny..b:sweatb:cold
I'd break out the Violins on this 1, "If only I wasn't afraid that some of the Forum Go'ers would use them on each others heads, at this point..."b:beatenupb:beatup
The way this is going though, someones gonna break out a Bugle on this 1 and start playing TAPs soon, cause if this gets much more heated on the forums then it already is, its goodnight GrAcEy, lots are gonna start too call it OvEr???
its sad really.....0 -
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CessiI - Dreamweaver wrote: »still no EGs rank 9
and to those peaple who protect frankies ****,
this guy has been lieing to the community for ages, im just sick off it, weither if it is his job or not, i dont really care.
if his ethics allow him to have a job wich involves lieing onely, then this does say more about frankie in persenol imo ...
hes the onely one we can talk to, 9/10 times he avoids us.
ticketing system is a joke,
back to quiting
To debunk some of these myths:
Frankie does not lie to the community, he can only tell them what he is told. If something goes wrong on the end of the original information source, then Frankie is the one who has to take the heat for the so-called "lie". Things happen, and not everything is under PWE's control.
Also, Frankie does not avoid the community. Most of the time he is busy wading through the multitudes of PMs he receives daily, along with his other responsibilities (keeping the news updated, making announcements, getting briefed on weekly events/sales, etc.). If you don't do his job, you can't determine that he is avoiding you guys. Trust me, as soon as something is pointed out as needing his attention, he drops everything to take care of it. That's why he has us, the moderators. We take care of what we are able to, and that frees him up to do what he has to do to keep everything up-to-date.
The ticketing system is only as good as what is sent in. If a problem cannot be understood, it cannot be solved. Stating your problem clearly and concisely is a good way to guarantee a speedy resolution to your ticket. Even then, though, the Support team gets a LOT of tickets daily, and has to sort through them to find ones which are seriously people in need of assistance. That's why they say that ticket responses should come around 3-5 business days after the ticket is submitted. You have to make sure you give them a chance to look at your ticket before you deem the system as a "joke".
I think that's it for now, though I'm open to further friendly debate on such topics if it'll put minds at ease.0 -
To debunk some of these myths:
Frankie does not lie to the community, he can only tell them what he is told. If something goes wrong on the end of the original information source, then Frankie is the one who has to take the heat for the so-called "lie". Things happen, and not everything is under PWE's control.
Also, Frankie does not avoid the community. Most of the time he is busy wading through the multitudes of PMs he receives daily, along with his other responsibilities (keeping the news updated, making announcements, getting briefed on weekly events/sales, etc.). If you don't do his job, you can't determine that he is avoiding you guys. Trust me, as soon as something is pointed out as needing his attention, he drops everything to take care of it. That's why he has us, the moderators. We take care of what we are able to, and that frees him up to do what he has to do to keep everything up-to-date.
The ticketing system is only as good as what is sent in. If a problem cannot be understood, it cannot be solved. Stating your problem clearly and concisely is a good way to guarantee a speedy resolution to your ticket. Even then, though, the Support team gets a LOT of tickets daily, and has to sort through them to find ones which are seriously people in need of assistance. That's why they say that ticket responses should come around 3-5 business days after the ticket is submitted. You have to make sure you give them a chance to look at your ticket before you deem the system as a "joke".
I think that's it for now, though I'm open to further friendly debate on such topics if it'll put minds at ease.
+1 GJ Kritty b:victory (see I remembered the R this time lol)"Care Bear" b:chuckle
Proud member of Drakon - forever !! RAWR0 -
Honestly this has gone way too far. I dont blame Frankie, i know he is just a "tool" PWI uses to "comunicate" with players. I blame PWI for lying us constantly. Same sht we get everytime new rank sales come out that r9 for EG will be available soon. It is ridiculous how you keep going with the same lie week after week.
Not like i hope this post will ever change anything, but i feel much better now that i said it.
LE. And question of the week should be addressed by us to frankie only:
When will EG r9 come out? Answers accepted are: a certain date or an honest "have no freaking clue".[SIGPIC][/SIGPIC]
When people walk away from you, let them go... your destiny is never tied to anyone who leaves you.. and it doesn't mean they are bad people.. It just means that their part in your story is over...0 -
Does annyone know if we'll get this Halloween fashion this Halloween? It's one of the 2 fashions I'm realy waiting for to be released... Awnser would be apreciated... b:pleased
Also don't blame the messenger... Frankie's status clearly says "community manager"... Even if he wants to he can't do annything aside from keeping us up-to-date every now and then... b:surrender[SIGPIC][/SIGPIC]
Veno, Archer & Psychic on Heaven's Tear...
Also a big fan of Final Fantasy, Kingdom Hearts, Star Ocean, "Tales of" games, Ys, Zelda, Pokemon & Anime...
BigHearts member... f:grin0 -
Frankie does not lie to the community, he can only tell them what he is told. If something goes wrong on the end of the original information source, then Frankie is the one who has to take the heat for the so-called "lie". Things happen, and not everything is under PWE's control.
I'm realy so tired of hearing this over and over... just like copying pasteing there.
If the lie is not under Frankie's control, it doesn't become a truth, it remains a lie. And who lied us? Frankie. In name of who? in name of PWE, but it's frankie who LIED us.
I'm sure Frankie is a nice guy, but he has to LIE us because its his job. Replace Frankie, and we we'll get another employee that will lie us like frankie does.
Then it's all about who do you blame. I think you're wrong if you blame frankie, since he's doing his job. IMO you should say frankie lied us, and then blame PWE.
From our point of view, Frankie is our gateway to PWE.0 -
You people seem to forget, the Devs make the content "Packs" where they put alot more into an update, before we get it, and then after several new additions, they send it over to us.0
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ResiaTri - Heavens Tear wrote: »You people seem to forget, the Devs make the content "Packs" where they put alot more into an update, before we get it, and then after several new additions, they send it over to us.
Even at that, it's not hard to replace code that was already tested and working with a relatively small patch. They only seem to care about small patches when it concerns sales that make them money.[SIGPIC][/SIGPIC]0 -
Also, Frankie does not avoid the community. Most of the time he is busy wading through the multitudes of PMs he receives daily, along with his other responsibilities (keeping the news updated, making announcements, getting briefed on weekly events/sales, etc.). If you don't do his job, you can't determine that he is avoiding you guys. Trust me, as soon as something is pointed out as needing his attention, he drops everything to take care of it. That's why he has us, the moderators. We take care of what we are able to, and that frees him up to do what he has to do to keep everything up-to-date
Hey Kritty, get him to reply to my post I made on the VAT stickied thread then:
pwi-forum.perfectworld.com/showpost.php?p=14918111&postcount=1430 -
Frankie does not lie to the community, he can only tell them what he is told. If something goes wrong on the end of the original information source, then Frankie is the one who has to take the heat for the so-called "lie". Things happen, and not everything is under PWE's control.
I disagree. He has definitely knowingly lied. Remember when he introduced that "new moderator"? I'm pretty sure he was aware that was a lie.
How about blaming +11/+12 orbs for client instability? He later backtracked when he realized we were aware of how ridiculous it was and simply said they were removed on China's orders.
Even with the SP fix he claimed that China will act due to PWI player disapproval and would have the fix ready in 3-4 weeks. This timeframe makes it impossible PWI feedback was taken into the fix and I'm pretty sure he should know how long it takes for a change in PW-CN to reach PWI.
Every example here he makes the assumption that players are stupid and won't notice these lies and half-truths. It shows a severe lack of respect for the community. You can see this lack of respect everywhere.[SIGPIC][/SIGPIC]
Refining Simulator - aster.ohmydays.net/pw/refiningsimulator.html (don't use IE)
Genie Calculator - aster.ohmydays.net/pw/geniecalculator.html - (don't use IE)
Socket Calculator - aster.ohmydays.net/pw/socketcalculator.html0 -
How much raging does it take to have pwe figure out they are not doing it right? b:surrender
And hopefully they all have blackberry's.[SIGPIC][/SIGPIC]
playing Faction Wars Again.0 -
Retsuko - Heavens Tear wrote: »How much raging does it take to have pwe figure out they are not doing it right? b:surrender
And hopefully they all have blackberry's.
Answer: as long there are ppl QQing about R9 in forum they wont give a s***.
If ppl really quit the game, the first sign is that noone post in forum about it anymore, then they will understand. PWI/PWE know that those of u QQing in forum wont quit, or els u wont be QQing here, u would be playing another game istead.0 -
Answer: as long there are ppl QQing about R9 in forum they wont give a s***.
If ppl really quit the game, the first sign is that noone post in forum about it anymore, then they will understand. PWI/PWE know that those of u QQing in forum wont quit, or els u wont be QQing here, u would be playing another game istead.
Yeah some of us are STILL gonna complain here cause we HAVE lost friends who were NEW to this game cause of this ****. They can fix things or they can listen to us complain... their choice.0 -
Answer: as long there are ppl QQing about R9 in forum they wont give a s***.
If ppl really quit the game, the first sign is that noone post in forum about it anymore, then they will understand. PWI/PWE know that those of u QQing in forum wont quit, or els u wont be QQing here, u would be playing another game istead.
I won't quit. But i've stopped spending money on the game for quite a while now.
You might think that the QQ might not matter, but disatisfied people will stop charging zhen, and that means less income for them. Not like it matters for most players, but i sure know that this won't exactly prolong the life expectency of the game. The more people quit over the build up mistakes PWE make (I got to see guildies and friends leave in the past thanks to PWE), the less income they get. Those who charge zhen and normally has no problem with the game has no reason to play anymore when his/her friends are gone.
So basically the more people ragequit, less reason for those who charge zen to even play in the first place. And the game will close sooner than later.[SIGPIC][/SIGPIC]
playing Faction Wars Again.0 -
I've stopped spending money on the game as well. No reason for me to. I've spent these months of "earthgaurd rank 9 will be available soon" actually trying to farm for it. If they had actually given it to us "soon" as they have promised on so many occasions, I most likely would have been happy to spend some zen to get it. Unhappy customers = reduction of sales. ijs.[SIGPIC][/SIGPIC]0
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Our only weapon is STOP spending real money. Only this will wake up them.[SIGPIC][/SIGPIC]0
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Power to the people!0
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No, they didn't. Just because you see a patch here, doesn't mean it came from China. Localization changes and some other things that are PWE's responsibility are produced locally and put into the patches, and that's all that was in the patch last week.Tallain_ - Heavens Tear wrote: »and they already sent a patch last week...
Because they couldn't have done that without violating their contract with China.Tallain_ - Heavens Tear wrote: »THIS ISN'T that hard to fix.... wanna explain why they couldn't have just fixed it then?
The fix may be simple, but that doesn't mean that they have the right to implement it themselves. They have to wait for China, therefore we have to wait for China.
China has put PWE in a really difficult position due to this, so blaming PWE won't fix the problem.[SIGPIC][/SIGPIC]
Visit the PWI wiki for the useful information. Stay at the PWI wiki for the pie. ;-)0
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