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    • Disconnecting Day ?

    Posts: 6 Arc User
    edited October 2011 in Support Desk
    Is this day a "Disconnecting Day" ? this morning i tried to log in. it failed. thought pwi was doing maintaince. but now again 3 times i put up my shop and everytime the server has Dced. so i gone look at the (Select Server) option and see Sanctuary is ofline and the last server in the list is down aswell. Are u guys working on the server ? cause i need to sell stuff. please Reply for Game masters on this Thread only.

    Ty xxRomeo.
    Post edited by stealthier on

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    • Posts: 1,452 Arc User
      edited October 2011
      It's probably something with your internet connection, or a hub that lies between you and the game servers.

      Things to check...
      1. what type of connection do you have to your network? Wireless connections are more prone to interference. You can also get disconnected if there is a lot of wireless traffic because of the way AP's handle the signals.

      2. How is your local internet? Do you share it with other people that could be doing streaming, downloads, or other internet activity? Depending on the quality and bandwidth of your signal, it could have a great impact on your ability to connect. Especially with streaming.

      3. Check to see if it's local or somewhere else. Run a traceroute to the server when you are having this issue. The first hop is typically your router/modem, the second your ISP, third is regional hub for your ISP, and then it hops from hub to hub until it reaches the game servers. One of those connections could be causing the issue. (note, when you hit the ISP for PWE the connections will time out because they disallow pings and traces in an effort to diminish DDoS attacks.

      4. If all else is good, double check what's running on your computer. I've had a couple of times where it was something my system decided to do that ended up disconnecting me.

      Hope that helps. If you can't narrow it down, post a tracert from when you are disconnecting and provide all the info you can about your system and network/internet connection.
      Take the time to look for your answer before you post like an idiot.

      There are two kinds of people in this world...
      There are those who panic,
      And then there is us.
      ~ Sarah Jane Smith
    • Posts: 6 Arc User
      edited October 2011
      Well. i already heard it was server side since i wasnt the only one. but these Suggestments are cool. thanx i will use it when i dc ever again :D tyvm

      btw im on direct modem no Wireless :D also im the only one using this internet :D
    • Posts: 9,471 Arc User
      edited October 2011
      The servers are up and populated with players.

      Great advice post Allisandre b:victory
      Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
      Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera

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