Account name/password wrong message? Read this!

12357…10

Comments

  • Obly - Dreamweaver
    Obly - Dreamweaver Posts: 209 Arc User
    edited September 2011
    Only 1 thing comes to mind here. PWI never heard of the following:


    If it ain't broken, dont fix it!


    They tend 2 do the opposite, break stuff so they can fix it, whilst breaking new stuff...>.<
    b:victory Once you discover life is meaningless, you will see my point of view!! b:victory

    Skills determine a good player, not a creditcard.b:flower
  • dameon69
    dameon69 Posts: 0 Arc User
    edited September 2011
    PWI, Fix this **** already, password reset doesn't even work i mean how incompetent can you get wtf??? Get it together, people are paying you money here and you act like you don't even care to be staffed properly to get the job done. It's a MASSIVE multiplayer online role playing game, and you're running it like you have a handful of college students that aren't even passing their IT classes...
  • hanfknolle
    hanfknolle Posts: 0 Arc User
    edited September 2011
    i just got an email with lot of id's and passwords :o i hope its not urs!






    *TROLLED*
    You got trolled
    [sigpic]http://www.gifsforum.com/images/gif/troll face/grand/UPVFV.gif[/sigpic]
  • Tashni - Sanctuary
    Tashni - Sanctuary Posts: 5 Arc User
    edited September 2011
    I got the email but when I clicked on it I was prompted to change my password but said I also had to answer my security question. There was no security question visible nor was there an entry field for me to enter my answer. When I tried clicking on the link from the email again it said "The code provided is not valid".
  • annela08081987
    annela08081987 Posts: 0 Arc User
    edited September 2011
    damn how the hell the ppl who have plyed years can remember some stupid sdurity questions and answers?????WTF pwi,damn first u banning ppl who stoling others accounts and now u doing that same.how nice from u guys!!!!u should just give our accounts back with old passwrods so we can change these ourselfesb:angryb:cryb:angry
  • \//eyron - Heavens Tear15
    \//eyron - Heavens Tear15 Posts: 10 Arc User
    edited September 2011
    Still waiting for response on ticket b:infuriated
  • MasterMister - Harshlands
    MasterMister - Harshlands Posts: 19 Arc User
    edited September 2011
    \//eyron - Heavens Tear b:angry

    its the being ignored thats really pissing me off. Not even a GM explaining PWE's side of the story. complete and utter EPIC failure on their behalves. Its shameful to think of the money wated on a company that thinks so lowely of their customersb:cry
  • MemberChat - Heavens Tear
    MemberChat - Heavens Tear Posts: 8 Arc User
    edited September 2011
    im just annoyed and want my accoount back :L
  • Benign - Heavens Tear
    Benign - Heavens Tear Posts: 4 Arc User
    edited September 2011
    yay finally got my acct bck that took a while b:kissb:victory
  • annela08081987
    annela08081987 Posts: 0 Arc User
    edited September 2011
    Benign - Heavens Tear wrote: »
    yay finally got my acct bck that took a while b:kissb:victory

    how did u got it back?what u needed to do?b:sadb:surrender
  • MemberChat - Heavens Tear
    MemberChat - Heavens Tear Posts: 8 Arc User
    edited September 2011
    Benign - Heavens Tear wrote: »
    yay finally got my acct bck that took a while b:kissb:victory

    how :L
  • ThunderHulk - Dreamweaver
    ThunderHulk - Dreamweaver Posts: 19 Arc User
    edited September 2011
    yay b:victoryb:victoryb:victory 12hrs and still no sign of life from a bloody customer support person ..... wow i want there job... pays good and all i do is sit on my ***** **** and do nothing...what a job....its RE-DONKEY-LUS
  • Mr_Punkster - Dreamweaver
    Mr_Punkster - Dreamweaver Posts: 272 Arc User
    edited September 2011
    crabclaw wrote: »
    If you are having trouble logging in and you are receiving the error message "Incorrect account name or password" please do not be alarmed. Some accounts have had their password reset by our system for security purposes. Please check your accounts registered email for the password information.

    If you did not receive the password information email from us, please submit a ticket by emailing us at customerservice@perfectworldinc.com or http://support.perfectworld.com/.

    We continue to strive for your account safety and security.     Thank you for your patience and support!

    RED TEXT: Looks like THEY got **** and the system reset passwords to protect accounts.

    GREEN TEXT: How the hell are people supposed to do this if they just got a new email and their old one was shut down?

    I can't play with my in game wife because...refer to the green text wtf.

    Seems like every x2 PWI fubars long time players with this or that glitch. Speaking of which...TY PWI FOR THE STUPID MOUNT FOR COMPENSATION ON MY CENSORED BM DURING THE LAST X2. Mounts aren't the key to compensation...and event gold? WHY NOT REGULAR GOLD?

    PWI TECHIES=MONKEYS nuf sed
    lvl101 Legit archer...not 1 hyper used or multi-FC
  • Asterelle - Sanctuary_1381265973
    Asterelle - Sanctuary_1381265973 Posts: 7,881 Arc User
    edited September 2011
    My problem was that when I was trying to reset my password I was using the email address of my shop and not my main. After scouring my email archive I was able to find the email address I used to register and successfully reset my password.
    [SIGPIC][/SIGPIC]
    Refining Simulator - aster.ohmydays.net/pw/refiningsimulator.html (don't use IE)
    Genie Calculator - aster.ohmydays.net/pw/geniecalculator.html - (don't use IE)
    Socket Calculator - aster.ohmydays.net/pw/socketcalculator.html
  • ThunderHulk - Dreamweaver
    ThunderHulk - Dreamweaver Posts: 19 Arc User
    edited September 2011
    Asterelle - Sanctuary wrote: »
    My problem was that when I was trying to reset my password I was using the email address of my shop and not my main. After scouring my email archive I was able to find the email address I used to register and successfully reset my password.

    gratz on getting your account back your one of the slect few who have b:pleasedb:pleased
  • damo00
    damo00 Posts: 5 Arc User
    edited September 2011
    Now over 12 hours & so far 2x AUTOMATED replies to email sent to customer support explaining my old email address now untraceable due to provider take over by another Comp.

    Step one - send email to customer support with full information
    Step two - Get email auto reply - go to step one again

    Wow CUSTOMER SUPPORT.... For something YOU did without permission or prior warning ( i.e. stole our accounts)


    WELL DONE PWI, NOW get some REAL PEOPLE to start fixing 'YOUR' - KING SIZE MESS UP.

    Want my acc back pronto........

    Next time just say you have problem & we can change our OWN passwords thanks

    On last note - You are fast enough to RED SPAM chat with heaps of junk, but when a real issue arises - SILENCE - Please use available RED SPAM
  • krittycat
    krittycat Posts: 4,187 Community Moderator
    edited September 2011
    I'm curious about something...

    How many of the players that are having to reset their passwords have logged in to the CORE client using that same account?

    b:puzzled
    krittycat.gif
    BLR Forum Moderator
    Get the Forums Enhancement Extension!
  • \//eyron - Heavens Tear15
    \//eyron - Heavens Tear15 Posts: 10 Arc User
    edited September 2011
    KrittyCat wrote: »
    I'm curious about something...

    How many of the players that are having to reset their passwords have logged in to the CORE client using that same account?

    b:puzzled

    I can't log a thing on my main. Nothing
  • ThunderHulk - Dreamweaver
    ThunderHulk - Dreamweaver Posts: 19 Arc User
    edited September 2011
    KrittyCat wrote: »
    I'm curious about something...

    How many of the players that are having to reset their passwords have logged in to the CORE client using that same account?

    b:puzzled

    cant log in says you have provided wrong username or password......
  • krittycat
    krittycat Posts: 4,187 Community Moderator
    edited September 2011
    \//eyron - Heavens Tear wrote: »
    I can't log a thing on my main. Nothing
    ThunderHulk - Dreamweaver wrote: »
    cant log in says you have provided wrong username or password......

    I'm referring to before the reset. Were you ever able to log in to the CORE client using that account?
    krittycat.gif
    BLR Forum Moderator
    Get the Forums Enhancement Extension!
  • ThunderHulk - Dreamweaver
    ThunderHulk - Dreamweaver Posts: 19 Arc User
    edited September 2011
    KrittyCat wrote: »
    I'm referring to before the reset. Were you ever able to log in to the CORE client using that account?

    yes frequently cant understand i went to bed as shop was up b:chuckle came back this morning logged off to see if 2x was on b:laugh tried to log back in and password/username was incorrect
  • \//eyron - Heavens Tear15
    \//eyron - Heavens Tear15 Posts: 10 Arc User
    edited September 2011
    KrittyCat wrote: »
    I'm referring to before the reset. Were you ever able to log in to the CORE client using that account?

    Everything worked fine before yes
  • damo00
    damo00 Posts: 5 Arc User
    edited September 2011
    Before reset all was available to log in Core, token shop, DQ rewards etc thank you.
  • \//eyron - Heavens Tear15
    \//eyron - Heavens Tear15 Posts: 10 Arc User
    edited September 2011
    WooT!, ticket went from open to work in progress b:thanks
  • ThunderHulk - Dreamweaver
    ThunderHulk - Dreamweaver Posts: 19 Arc User
    edited September 2011
    \//eyron - Heavens Tear wrote: »
    WooT!, ticket went from open to work in progress b:thanks

    mine been like that for last 2hrs b:laugh hope they actually doing something about it.. i want my anni prizes actually i just want to log on and transfer everything to my wifes account...
  • \//eyron - Heavens Tear15
    \//eyron - Heavens Tear15 Posts: 10 Arc User
    edited September 2011
    ThunderHulk - Dreamweaver wrote: »
    mine been like that for last 2hrs b:laugh hope they actually doing something about it.. i want my anni prizes actually i just want to log on and transfer everything to my wifes account...

    Dun scare me like that b:shocked b:infuriated
  • Hideori - Lost City
    Hideori - Lost City Posts: 530 Arc User
    edited September 2011
    Mr_Punkster - Dreamweaver wrote: »
    RED TEXT: Looks like THEY got **** and the system reset passwords to protect accounts.

    GREEN TEXT: How the hell are people supposed to do this if they just got a new email and their old one was shut down?

    I can't play with my in game wife because...refer to the green text wtf.

    Seems like every x2 PWI fubars long time players with this or that glitch. Speaking of which...TY PWI FOR THE STUPID MOUNT FOR COMPENSATION ON MY CENSORED BM DURING THE LAST X2. Mounts aren't the key to compensation...and event gold? WHY NOT REGULAR GOLD?

    PWI TECHIES=MONKEYS nuf sed

    Troll mode on:

    "my ingame wife, I cannot connect with my ingame wife! my ingame personal life (the only one I have) is going to end! my wife, my family!! help me GMs!"
  • ThunderHulk - Dreamweaver
    ThunderHulk - Dreamweaver Posts: 19 Arc User
    edited September 2011
    wish ppl would realise its not just a pwi account lost i have lost my jade dynasty account boi account forsaken world account as they all use the same loggin as my main on here alot of work, time effort and real money has gone into these games and nothing in return as of yet except ppl who want to laugh at others expense..... theres nothing better then karma.... what goes around comes around...
  • Hideori - Lost City
    Hideori - Lost City Posts: 530 Arc User
    edited September 2011
    how many ppls actually lost their e-mails??? I see it's really big global problem - nobody have their email anymore = everything is lost b:cry seriously, just dig out your old email.
  • Aizza - Harshlands
    Aizza - Harshlands Posts: 719 Arc User
    edited September 2011
    thfranky5 wrote: »
    DAMMIT Please Help !!! The Email i used for my other account has been terminated !! Please Help PWI Send Me The email for my other Account on my new e-mail !!!! Please this really sucks !!! send me a reply for my other account Username and email address QQ i had to make this account to write this message please help me =(



    Says i am not authorized to look at the ticket so i cant even do anything plus i cnat log in to my account to write in forums to let you guys know what account just got ****** b:cry

    It really is a good idea to change your password frequently (PWI has a notice about this when you log in).
This discussion has been closed.

Categories