Submit A Ticket

Hurt - Lothranis

Alright , so GM's don't allow you too report someone/or discuss bans on the forums. Everytime I click 'Submit' when I fill out all of the info I get a 'Problem Loading' Page and it says The connection was reset. So how in PWI are you supposed to contact a GM?

chaoticshelly

You email either customerservice@perfectworldinc.com techsupport@perfectworldinc.com or pwesupport@perfectworldinc.com b:thanks

SylenThunder - Twilight Temple

Send an email to customerservice@perfectworldinc.com to have it resolved.

Damn Ninja'ed by Shelly =P

LilNai - Harshlands

Lol, tickets.

Hurt - Lothranis

Lol thanks Shell , and everyone else. /Close

chaoticshelly

SylenThunder - Sanctuary wrote: »

Send an email to customerservice@perfectworldinc.com to have it resolved.

Damn Ninja'ed by Shelly =P

b:chuckle

Hurt - Lothranis

Hey you just helped me with something but when I try to email that email you gave me it says. The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'customerservice@perfectworldinc.com'. Subject 'xxxxxx', Account: xxxx', Server: 'xxxx', Protocol: SMTP, Server Response: '550 Recipient Rejected: Relay not allowed', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

krittycat

Hurt - Lothranis wrote: »

Hey you just helped me with something but when I try to email that email you gave me it says. The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'customerservice@perfectworldinc.com'. Subject 'xxxxxx', Account: xxxx', Server: 'xxxx', Protocol: SMTP, Server Response: '550 Recipient Rejected: Relay not allowed', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

If one doesn't work, she gave you a couple others to try.b:victory

Really, though, if you know you were banned, you should have an e-mail giving you a reason why. Reply to that e-mail and it should go through.

Hurt - Lothranis

Oh I wasnt banned lol. This is about submiting a ticket about something else

chaoticshelly

I'm not sure why, but the email should have been sent without any problem. It could be a server issue, so perhaps you should try again later, or, as Kritty suggested, try one of the other email addresses I added.

Edit: I'm opening the other topic and merging this one to it.

frankieraye

Hurt - Lothranis wrote: »

Hey you just helped me with something but when I try to email that email you gave me it says. The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'customerservice@perfectworldinc.com'. Subject 'xxxxxx', Account: xxxx', Server: 'xxxx', Protocol: SMTP, Server Response: '550 Recipient Rejected: Relay not allowed', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

Hey hurt, can you pm me which email address you used to try to send this?

Hurt - Lothranis

Okay ill try the others quick.

Doesnt let me private message you u.u Firefox stinks. It was customerservice@perfectworldinc.com that one

krittycat

Hurt - Lothranis wrote: »

Okay ill try the others quick.

Doesnt let me private message you u.u Firefox stinks. It was customerservice@perfectworldinc.com that one

http://pwi-forum.perfectworld.com/private.php?do=newpm

And I think he wants your e-mail.b:mischievous

Just type "frankieraye" without the quotes in the To: slot.

Hurt - Lothranis

got it