PWI Support on **** Account
xtasty
Posts: 20 Arc User
Well, I logged a support ticket to PWI but I'm not getting any response!
My account has been **** and I want my stuff back.
I spend a lot of $$ on this game and this is the response I get from it.
Not only did I lose my gear and Coin I'm also losing out on Farming TT ect ect since it's 2x and I can do nothing without gear!
So would you PLEASE respond so I can know if I should stop playing PWI or not!
Regards
My account has been **** and I want my stuff back.
I spend a lot of $$ on this game and this is the response I get from it.
Not only did I lose my gear and Coin I'm also losing out on Farming TT ect ect since it's 2x and I can do nothing without gear!
So would you PLEASE respond so I can know if I should stop playing PWI or not!
Regards
Post edited by xtasty on
0
Comments
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How long ago did you send your ticket? Tickets normally take 3 to 5 business days for a reply. Regardless, owners of **** accounts rarely, if at all, get their items back.
Also please run a scan on your computer to see if there have been any keyloggers installed on your machine, and if not, make sure to never share your account information with anyone.
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sig winner: neoyoshi0 -
Well youre not giving me any good news.
I'm not trying to attack you personally so please don't take this the wrong way.
I've spend my money on a game that cannot Guarantee the safety of my gear, coin and Gold.
Now youre telling me that my Support ticket will take about 3 - 5 Business days, I logged the ticket yesterday so by the time I get a response anytime from Wednesday - Friday the 2x will almost be at an end and I gained nothing from it.
Im a programmer myself so the first thing I did was to scan my computers for Key loggers ect ect. (Actually I do this every other day.)
I know gear can be replaced, but I dont know if Im willing to do all the work and then this can just happen again.
If my account got **** what the chances of my Credit card information being leaked as well.
Like I said nothing personal.0 -
If you are pasting from word, the forums have a problem with that - as well as special symbols that cut the message and not post it fully. If you remove all those symbols, they post will show up fine.
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sig winner: neoyoshi0 -
Yeah I just did that. why can't I delete my posts?0
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You can't delete your own posts, only mods can.
Nothing was taken personal. I don't deal with tickets, GMs do - so any complains you may have are falling on deaf ears, I'm afraid.
Sadly, you aren't the first or last person to be **** and the company isn't responsible for that, or loss of items from a person's account. In only rare accounts items were given back, and I believe it wasn't do to a ****.
If your account was ****, personal information like your credit card cannot be used as its not kept on the website.
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The Search function is your friend
sig winner: neoyoshi0 -
Well atleased I got a response from someone.
Thank you for you replies.
Hopefully some "GM" will read this and give respond.
I just wanted my stuff back since I spend millions and millions of coin on it which I got from buying and selling GOLD.
Thank you again!0
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