Regarding my last thread

elvenshooter
elvenshooter Posts: 0 Arc User
edited June 2011 in General Discussion
About IP blocks... Player and Mod assumed that I had a ban.
I wasn't discussing "bans" at all but why I was blocked.

I know I'm not banned at all for these reason(s):
1. I can log in and play whenever I move back to the US.

Meaning and right now, I have no problem logging in but my time is always short in the US.
(vacation usually)

And as always, when I go back to the Philippines I can't play yet everyone is telling me that PWI is available in that country.

So yeah, confused- And Mods link brought me to a error page.

Comments

  • Amber_Lust - Sanctuary
    Amber_Lust - Sanctuary Posts: 13 Arc User
    edited June 2011
    Submit a ticket here:

    https://support.perfectworld.com/

    Instructions are listed there as follows:
    The new support system encourages users to browse the trouble-shooter and knowledge-base prior to submitting a ticket. However if your question was not answered, you can submit a ticket by doing the following:
    1. Log onto our support page at: http://support.perfectworld.com/

    2. Click and select either the Request Support or Trouble-shooter option


    3. Select the game and category and select Continue to Step 2

    4. Browse all the answers related to the category and carefully read all the topics that may apply to your issue
    5. If you are unable to find your answer at Step 2, select My answer is not here

    6. You will be prompted for a search, enter any keyword search that reflects your issue (i.e. Cultivation quest)
    8. Select Search and Continue for the search to query your results


    9. At the Search Results page, take time to carefully browse and read any topics that reflect you issue.

    10. If you are unable to find an answer, select My answer is not here

    11. Now you will have the option to submit a ticket by clicking on the Request Support icon

    12. Make sure to fill out all the fields with as much information as possible and click Submit at the bottom of the page.

    Once you have successfully submitted your ticket you will receive a ticket number (i.e. ticket 15049-11223). We ask that you only submit a maximum of 1 ticket for your issue. Check your email or log back into our support page for an update of your ticket. We generally respond to a ticket within 1-2 business days.
  • ZAPATON - Sanctuary
    ZAPATON - Sanctuary Posts: 875 Arc User
    edited June 2011
    ^That. The link Shelly gave you didn't work because she wrote "and" after it and forgot to add a space before it.

    ^ ^ happens
    Madness?

    [SIGPIC][/SIGPIC]

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