error mb999

peregrintook
peregrintook Posts: 3 Arc User
edited April 2013 in Cash Shop Huddle
Hi.

I just bought some zen with my debit card. Then it appeard a message that the transiction was successfull, followed by this:


"Error mb999. Moneybookers shows an error with your transaction.

Our records indicate that there is a problem with your Moneybookers transaction.

If you continue to have issues, contact PWE's Billing Department through our knowledgebase and troubleshooter or give us a call at 1-888-344-4478 (Mon - Fri, 10am ~ 7pm PST)."


Its weird because i already got the zen and in the transfer history the transition appears as successfully completed.

What does that error mean?
Post edited by peregrintook on

Comments

  • shnuggles
    shnuggles Posts: 7 Arc User
    edited June 2011
    peregrintook wrote: »
    Hi.

    I just bought some zen with my debit card. Then it appeard a message that the transiction was successfull, followed by this:


    "Error mb999. Moneybookers shows an error with your transaction.

    Our records indicate that there is a problem with your Moneybookers transaction.

    If you continue to have issues, contact PWE's Billing Department through our knowledgebase and troubleshooter or give us a call at 1-888-344-4478 (Mon - Fri, 10am ~ 7pm PST)."


    Its weird because i already got the zen and in the transfer history the transition appears as successfully completed.

    What does that error mean?

    That error is actually from Moneybookers so it is very strange that they want you to contact our staff for this issue. If the ZEN was delivered and you were charged, everything should be fine. Just in case, you may want to email Moneybookers with this information and ask them what the mb999 error means.
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory
  • Finn_haar - Sanctuary
    Finn_haar - Sanctuary Posts: 107 Arc User
    edited June 2011
    I got the same error but it doesn't matter cuz the money is still in my wallet :) and I can still transfer it to the server
  • Bittermusica - Harshlands
    Bittermusica - Harshlands Posts: 8 Arc User
    edited April 2013
    It happened to me too, I screenshot it just in case.
    Is weird, I have the zen and I can transfer it too.

    oh well b:cute
  • SweetieBot - Lothranis
    SweetieBot - Lothranis Posts: 18,978 Arc User
    edited April 2013
    Bittermusica - Harshlands wrote: »
    It happened to me too, I screenshot it just in case.
    Is weird, I have the zen and I can transfer it too.

    oh well
    NECROOO!!!!!!!

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