Where is my Zen

sebasanova1
sebasanova1 Posts: 6 Arc User
edited May 2011 in Support Desk
Hello i buy for 35 dollar 5300 zen on pwi
But i dont get my zen, and money is gone

I try to contact pwi but its very difficult.
I also send a mail to pwi but whit no answers

I pay more then 500 dollar already so i want my gold or this is the last purchase i do.

Please someone have a phone number from pwi becuase pwi dont reply on mails
https://support.perfectworld.com/ <
page that i used to send a ticket

Greetings
Sebasanova

Comments

  • ArrowOHeaven - Lost City
    ArrowOHeaven - Lost City Posts: 132 Arc User
    edited May 2011
    Pwe DOES Reply to tickets, it usualy takes 5-7 business days, DO NOT Send more then 1 ticket or it will bumb yours to the bottom of the queue.
    [SIGPIC][/SIGPIC]
    DIE! I SAID DIE!
  • sebasanova1
    sebasanova1 Posts: 6 Arc User
    edited May 2011
    Before i play on server Harchlands
    My friend wizzard was stuck there, hey use GM
    Also send mails we are now 3 months further and the account still stuck, lol
    it was his main account:S
    so we dicided to try another server, and so far no stucks, but now money -> zen issues:(

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