Random freeze

rainbowlogic
rainbowlogic Posts: 0 Arc User
edited April 2011 in Support Desk
Hi all.

Today I just got random freezes when I''m ingame, my task manager showed me 170 processes with most of them 64kb processes with bugreports.

I wish I could provide a SS of my taskmananger but I''m verifying my files now so I can''t log in and get the freeze to make a SS of it.

Any1 know what problem I got?
Post edited by rainbowlogic on

Comments

  • nanamango
    nanamango Posts: 135 Arc User
    edited April 2011
    Random occurrences like that are a bit harder to solve. It is easier to find solution for issues that occur consistently through reproducible steps. Please try the following to see if it helps:

    Add the game folder and/or game file to the exceptions list in your firewall or antivirus software.

    Example: C:\Perfect World Entertainment\Perfect World International

    You also might need to temporarily disable your antivirus, MS Security Essentials or Windows Firewall long enough to download, install, patch and login to get into the game, and then turn it back on. Sometimes disabling may not help and you will need to add an exception for the game folder.

    It might be Windows, Windows Firewall, Admin (such as running the game as Administrator), UAC, network, or antivirus settings that you will need to change so that they aren't blocking or throttling the game.

    You can also try changing your proxy settings for Internet Explorer 8, to have them turned off here: Tools > Internet Options > Connections > LAN Settings > and then untick all of the proxy settings.

    Let me know if this works.

    Cheers! b:thanksb:cuteb:thanks

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