updater stuck on island2_o.mp3

Vixenish - Heavens Tear

okay so I couldn't figure out how to put in a stupid ticket. i couldn't find anything on google. so here it is. my updater keeps getting stuck on island2_o.mp3 and then im guessing it gets an error that says try again or another option. but it goes away so fast i cant read it.

any suggestions on how to fix?

ruthii

Mine's getting stuck on Login.mpx. I have to close the updater and start over. But my internet usualy drps while updating, so that just makes it longer for me. But I know what you meant about the error message. I had to take a screen cap to figure out what it said X'D

darthpanda16

Here are some things that might help you...

Add the game folder and/or game file to the exceptions list in your firewall or antivirus software.

Example: C:\Perfect World Entertainment\Perfect World International

You also might need to temporarily disable your antivirus, MS Security Essentials or Windows Firewall long enough to download, install, patch and login to get into the game, and then turn it back on. Sometimes disabling may not help and you will need to add an exception for the game folder.

It might be Windows, Windows Firewall, Admin (such as running the game as Administrator), UAC, network, or antivirus settings that you will need to change so that they aren't blocking or throttling the game.

You can also try changing your proxy settings for Internet Explorer 8, to have them turned off here: Tools > Internet Options > Connections > LAN Settings > and then untick all of the proxy settings.

If you still need additional help, please Search our Knowledge Base for the terms mentioned above. Let us know what you tried and what errors you got when you reply to us.

Thanks!