Error durning game play!!!!

Zardisssssss - Sanctuary

HI

I have this problem with PWI.I start the game, play and then in about 30 mins of gameplay
POP!!! here s and error saying Unexepcted software error! and that happent very often pls help i cant play with
this ::



correction only the first time i start the game it takes about 30 mins and after that about 5-7 min.
and when it comes out the game freezes and i have to exit.

ozimov

Please send in a ticket to Tech Support with the following information so we can try to figure this out for you. We need you to send us some of your computer's information. A screen shot of the error would help us too.

1) What is the make and model number of your computer?

2) Please also tell us whether you are running a 32bit or 64bit version of Windows. You can find out in Windows by going here: Start > Control Panel > System & Maintenance > System. Then look under System > System Type. It will then display 32bit Operating System or 64bit Operating System. Include that info with the info we ask for below.

3) To create a dxdiag log, go to Start, click on Run, then type in dxdiag and press Enter. Click on Save All Information as a text file (on your Desktop as an example.
If you are using Vista or 7, go to the Start Menu, click on the Search menu and type dxdiag.exe.

4) Attach the dxdiag.txt that you save to your reply to us.

If you have a 64bit system, please click on the 64bit Dxdiag/DirectX button to save the correct log file.

This is important so that we can help you find the right software for your system.

Thanks!