security question

nonameangel88
nonameangel88 Posts: 10 Arc User
edited February 2011 in Support Desk
Could you pls tell me what to do if i need to get to know my security answer.. step by step?
i forgot it, but i want to change my passwordb:surrender

1st i went to Customer Support Center and it says:
I forgot my security answer. How do I retrieve it?

We may be able to help you retrieve your security answer. Please send an email directly to customerservice@perfectworldinc.com in regards to forgotten security answers. The email needs to be sent from the account's registered email address. We'll be asking verification questions to help you get it recovered.


i send them mail and i got this:
Dear Valued Customer,

Thank you for contacting Customer Service Support System. As a
friendly reminder, please only contact us directly if your issue is
regarding a registration issue or a banned account. For all other
issues, go to Support.Perfectworld.com and follow the steps listed
there for assistance unless other wise instructed. Thank you for your
cooperation.

Best Regards,
PWE Support


now i'm confused....




ohhh nvm all is fine now. sorry
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