Please GM, I need serious help ASAP, client crashes after logging in!!!

uju
uju Posts: 9 Arc User
edited February 2011 in Support Desk
EDIT: SOLVED. XD

I just finished an FCC run, wanted to relog to reset my Hypers and my client crashed. Tried to log back 6 times, I login, choose character, enter game but client crashes immediately. I can't do anything. I would like a GM to fix this as soon as possible, take my character out of FCC or something... Please and thank you. It's my lvl 96 Cleric, only character on this account.
I get this error screen:
errorscreen.jpg
Post edited by uju on

Comments

  • Ois - Lost City
    Ois - Lost City Posts: 391 Arc User
    edited February 2011
    Do you play in full screen? That's the error I always got in full screen.

    Try playing in window mode.
  • uju
    uju Posts: 9 Arc User
    edited February 2011
    OK, phew, I managed to get my char out of FCC after like 20 logins. xD I totally freaked out, because I'm about to lvl. b:shutup Sorry. b:surrender
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited February 2011
    If any of you all have problems like that, feel free to send in a ticket to Tech Support with the following information so we can try to figure this out for you. We need you to send us some of your computer's information.

    1) What is the make and model number of your computer?

    2) Please also tell us whether you are running a 32bit or 64bit version of Windows. You can find out in Windows by going here: Start > Control Panel > System & Maintenance > System. Then look under System > System Type. It will then display 32bit Operating System or 64bit Operating System. Include that info with the info we ask for below.

    3) To create a dxdiag log, go to Start, click on Run, then type in dxdiag and press Enter. Click on Save All Information as a text file (on your Desktop as an example.
    If you are using Vista or 7, go to the Start Menu, click on the Search menu and type dxdiag.exe.

    4) Attach the dxdiag.txt that you save to your reply to us.

    If you have a 64bit system, please click on the 64bit Dxdiag/DirectX button to save the correct log file.

    This is important so that we can help you find the right software for your system.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera

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