Can't enter to East Servers

Tory_Blake - Dreamweaver
Tory_Blake - Dreamweaver Posts: 2 Arc User
edited February 2011 in Support Desk
I'm playing at Dreamweaver, but today, almost all day, can't eneter to any East Server. What the problem and when servers will work for me again?

Sory, for my bad english, its not my native b:surrender
Post edited by Tory_Blake - Dreamweaver on

Comments

  • ozimov
    ozimov Posts: 199 Arc User
    edited February 2011
    There could be intermittent internet service or throttling occurring regionally between your computer and our servers. Please restart your PC and networking gear and try again later.

    You can check out what could be going on in the world with Internet connections here: http://www.akamai.com/html/technology/dataviz1.html

    Feel free to open a ticket to tech support if you continue to experience this issue.

    Could you please provide us with a trace route from your computer to our servers?

    1) Click on Start > click on Run (or in the Windows Search box)> type in cmd

    2) On this screen type in (exactly as it is typed here): tracert pwieast2.perfectworld.com

    Please note there is a space between "tracert" and "pwieast2.perfectworld.com"

    3) Wait for the traceroute to complete.

    4) Right Click on the window

    5) Select the "Select all" option

    6) Hit "Enter"

    7) You will now be able to paste the text into your reply.

    8) Include in the body of your e-mail what Internet Service Provider you are using and what part of the world you are trying to connect from.


    General IP Addresses for the game servers:


    Dreamweaver (PVE) pwieast2.perfectworld.com
    29000:74.201.183.27
    29000:74.201.183.24
    29000:74.201.183.25
    29000:74.201.183.26

Categories