Re: Important Note To PW - READ CAREFULLY.. Zen, Game Currency, AH and Other Issues

Jonguardian - Dreamweaver
Jonguardian - Dreamweaver Posts: 42 Arc User
edited February 2011 in Suggestion Box
Dear Perfect World International Management:

An Open Forum Letter and Suggestions
To Alan Chen, CEO of Perfect World Entertainment Inc.


I just joined perfect world and I like the game but you need serious improvements.

One would think Perfect World can at least make this whole gold, silver, zen and coin trading within the game, and converting SIMPLE for players - BUT NO! They had to make it complicated so people keep spending and losing real money cause they made it that way!

FREE GAME? Please, it's far from "Free!" This game is costing alot more than 3 online paid games combined! PW, You made the Auction house complicated and NON-user friendly. You can't compare your own items without the disorganized layout you see when opening the AH window. And seriously add a better search to AH and clean up the complex bugs.

PW, I just see things for what they are! It's a Great FREE game that will cost you plenty in the long run! Brilliant marketing! I love the game, don't get me wrong and I don't mind spending money on Zen but make the CURRENCY EASIER FOR PLAYERS TO USE AND CONVERT INTO COIN and vice versa. The SAME FOR THE AUCTION HOUSE! MAKE IT BETTER. You will see how much more players PW will get if they improve on these two issues! The currency and Auction house!

My point is if PW is making money on the Zen why not make it simple for players to use the game currency at least since we are BUYING THE ZEN IN THE FIRST PLACE! And again! Improve this buggy and non-user friendly auction house!

Here is a list of suggested improvements that can help PW alot if they actually do it:

1) Make Zen currency easy to convert and use since you charge players anyway!
As for conversions of Zen, gold, silver and coin - it should not be so complicated for any player since we are paying for it. And what I mean by that is instead of having a currency gaming system like the one PW has now - PW should remove this gold trade for coin altogether and just make it simple for all players to convert their gold, silver and coin back and forth as they need. Heck, even for a convert fee I wouldn't mind. But the way it is now PW is allowing players to create underpricing and overpricing on all ends and they should remove this feature when it comes to Zen we PAY FOR with real money.

2) Improve your Auction House - big time! Make it more user-friendly

3) Make it easier for players to expand their space slots - some players may not know why they cannot upgrade their slots if they have quests from the banker - very confusing!
What I mean is: As for the inventory expansion - when you buy a stone for example like I did to expand my space I didnt know till support emailed me that i have to get rid of all my expansion space quests to get my Inv. Expansion to work. It can be confusing to any new player that does not know.

4) Stop charging players to chat to the World in game - that is just wrong! Pw Should consider changes:
On the feature of World Chat - that is NOT a privilege and most certainly not fair if you have to pay 10 silver to post ONE world chat to all players that is very short and if youre looking to get help or info from other players etc. You are limited by the short text you can send only once! If they at least make it a 10 minute World chat for 10 silver I would say fair enough, but for 10 silver and only being able to send a short message is plain wrong and a total rip off to all players. Sorry my opinion.

5) Create an AutoRun feature for characters intead of having to hold your finger constantly on the key to run - the only autorun you have is when using map or selecting something.

6) Make your Boutique item prices more reasonable for players - it's real money and remember you have kids playing that don't have access to that kind of money all the time. As for the Boutigue and the silly over priced items - they should lower them because again in the long run it will be better for PW if they did. If PW does NOT improve on many of these things, in time many players will simply realize it is not worth playing this game or any other with the same game mechanics. This is where alot of MMORPG's fail when they dont hear what their paying playing customers are saying.

7) You will attract more players if you act on these well rounded recommendations to improve Perfect World for all players and gain loyalty amongst existing players.

Other than the list I mentioned above, you have a pretty solid MMORPG and eventually you can expand and start competing with the more popular online games if you truly improve on the list of 7 issues I mentioned above. I am sure there are more but overall this short list of suggested improvements that are needed can be very good for PW if they are implemented and actually done.

Either way, I wish you well and so far I'm enjoying PW. Ps You can do better than this... This is like a copy of Wow, Guild Wars and Aionn put together in different ways.. DO BETTER AND BE BETTER! BE TRULY CREATIVE AND GIVE THE ONLINE GAMING WORLD OF PLAYERS SOMETHING NEW and UNIQUE! Don't get lazy - do better!

PLEASE NOTE: These are my comments and suggestions for Perfect World International. It is NOT intended to be rude or offensive, just stating the facts and hope PW makes real improvements because I actually like the game. Otherwise I would not waste my time making these comments and suggestions in the first place.


Thank you!

Note: These are my comments and suggestions to Perfect World Entertainment and I am
sending a more detailed suggestions to their corporate office.

Good day all!
Jon
New York, NY USA
Post edited by Jonguardian - Dreamweaver on

Comments

  • Tygurr - Sanctuary
    Tygurr - Sanctuary Posts: 296 Arc User
    edited February 2011
    As someone told you in your other thread on this, the devs don't care about improving the game. They only care about making money. All suggestions on how to improve the game have been ignored for 2+ years. Hell, they still haven't fixed certain bugs and glitches that have been around for that long.

    You're simply wasting your time here. Hope for change and "real improvements" all you want..... it will never happen. Period.
    Somewhat retired from PWI, now playing Hellgate Global full time
  • chaoticshelly
    chaoticshelly Posts: 0 Arc User
    edited February 2011
    Double topic, closed.
  • frankieraye
    frankieraye Posts: 250 Arc User
    edited February 2011
    Re-opening this one since the last went down in flames. Jon, please don't post this topic any more times, your thread will live here.
  • Nowitsawn - Heavens Tear
    Nowitsawn - Heavens Tear Posts: 4,864 Arc User
    edited February 2011

    Here is a list of suggested improvements that can help PW alot if they actually do it:

    1) Make Zen currency easy to convert and use since you charge players anyway!
    As for conversions of Zen, gold, silver and coin - it should not be so complicated for any player since we are paying for it. And what I mean by that is instead of having a currency gaming system like the one PW has now - PW should remove this gold trade for coin altogether and just make it simple for all players to convert their gold, silver and coin back and forth as they need. Heck, even for a convert fee I wouldn't mind. But the way it is now PW is allowing players to create underpricing and overpricing on all ends and they should remove this feature when it comes to Zen we PAY FOR with real money.

    Like, buying coins with gold from an NPC? And vice-versa?
    The buying option wouldn't be a bad idea, it would set a cap on the prices since nobody would buy gold from another player for a higher price than an NPC.

    Selling... not so much. The basics of inflation tell us that more money (coins) in an economy = decreased value of said money. Tokens of Best Luck already generate a large amount of coins into the economy and we can see how that turned out...

    The amount of bought gold would need to be equal to the amount of gold sold to keep a balance in the economy. They could set a fix so that these two can only differ from each other with like a 10% margin after which you can not buy or sell gold depending on which one is going low, until balance has returned within its acceptable margins.
    This would only make gold unreliable to obtain through ingame means, and that's not what we want to see either.

    Sometimes things just have to be complicated in order to work correctly. Fact is though, that instead of making things simpler, YOU can also take your time and learn how it works.

    2) Improve your Auction House - big time! Make it more user-friendly

    I don't see any issues with the current AH layout myself, but there sure is a lot of room for improvement. A lot of items are missing from the index, which should indeed be fixed, but for the remaining part it works like it's supposed to work and it's user-friendly enough in my opinion (but that's coming from someone who has used it for over 2 years already).

    3) Make it easier for players to expand their space slots - some players may not know why they cannot upgrade their slots if they have quests from the banker - very confusing!
    What I mean is: As for the inventory expansion - when you buy a stone for example like I did to expand my space I didnt know till support emailed me that i have to get rid of all my expansion space quests to get my Inv. Expansion to work. It can be confusing to any new player that does not know.

    Agreed. My suggested solution? Make expansion stones work with a simple right click. DQ bank quests can remain the way they are.
    4) Stop charging players to chat to the World in game - that is just wrong! Pw Should consider changes:
    On the feature of World Chat - that is NOT a privilege and most certainly not fair if you have to pay 10 silver to post ONE world chat to all players that is very short and if youre looking to get help or info from other players etc. You are limited by the short text you can send only once! If they at least make it a 10 minute World chat for 10 silver I would say fair enough, but for 10 silver and only being able to send a short message is plain wrong and a total rip off to all players. Sorry my opinion.

    World chat does not cost 10 silver, it costs ~1 token. You'll see that it's a lot cheaper that way. And players able to send system messages? Oh the horror...
    5) Create an AutoRun feature for characters intead of having to hold your finger constantly on the key to run - the only autorun you have is when using map or selecting something.

    Sounds fair enough, hotkey + W (or whatever key you assigned it to) to make your character run straightforward until you move away.
    6) Make your Boutique item prices more reasonable for players - it's real money and remember you have kids playing that don't have access to that kind of money all the time. As for the Boutigue and the silly over priced items - they should lower them because again in the long run it will be better for PW if they did. If PW does NOT improve on many of these things, in time many players will simply realize it is not worth playing this game or any other with the same game mechanics. This is where alot of MMORPG's fail when they dont hear what their paying playing customers are saying.

    Well... All I can say is that life isn't always fair. I'd love to see prices come down regardless of eventual economic consequences, but it does not improve because it already rakes in a lot of money, and the people that are in charge find it to be just fine that way.
    7) You will attract more players if you act on these well rounded recommendations to improve Perfect World for all players and gain loyalty amongst existing players.

    I'm pretty sure that you're not the judge of that.
    [SIGPIC][/SIGPIC]
  • ThanosQRt - Dreamweaver
    ThanosQRt - Dreamweaver Posts: 2,457 Arc User
    edited February 2011
    I'm pretty sure that you're not the judge of that.

    shush, it's so cute to see all there marketing/sale director wannabesb:cute

    OP u can open ur char menu and have the AH ssytem open too...

    basically most of ur problems are fixed with just playing a bit, searching the npcs, market research and reading some guides.

    coin-gold conversion? hell no.

    your suggestions will make the game even more cashop oriented; treating payers too well.
  • Outlaw_Arch - Heavens Tear
    Outlaw_Arch - Heavens Tear Posts: 406 Arc User
    edited February 2011
    the only thing a agree with is the AH needing to be reworked. this is the first time i EVERY seen an aucton system where you need the SERIAL number in order to search for items. would be great if i can just type in "Decide" and all deals on that item would show up.


    on another note you don't HAVE to spend loads of real money in this game. if you want to that's your cup o tea. many people make good coin buying and selling items (and in most mmos) get a few TT items to start off small and slowly but surely you'll get a fair deal of coin. you just need to aviod certain classes like the pluge one class that has it bad moneywise is the barb due to the fact that he needs to repair his armor alot.


    your new here. so i suggest you take your time and learn the game. and you'll see that it's not as hard to survive as you make it out to be.
  • Brigid - Harshlands
    Brigid - Harshlands Posts: 1,332 Arc User
    edited February 2011
    the only thing a agree with is the AH needing to be reworked. this is the first time i EVERY seen an aucton system where you need the SERIAL number in order to search for items. would be great if i can just type in "Decide" and all deals on that item would show up.
    You can. Go to filters, and type in the item. You do need to spell it right though, and it's case sensitive. For example, 'Deicide' or even 'cide' would work, 'deicide' or 'Decide' would not.
  • mk16
    mk16 Posts: 0 Arc User
    edited February 2011

    FREE GAME? Please, it's far from "Free!" This game is costing alot more than 3 online paid games combined! PW, You made the Auction house complicated and NON-user friendly. You can't compare your own items without the disorganized layout you see when opening the AH window. And seriously add a better search to AH and clean up the complex bugs.
    True. The game is far too level and gear based, and grinding to make money is much harder in this game than any P2P game. Level and gear bonuses should be marginal so that skill is the larger factor. + some classes aren't really balanced. Especially the melee weapons that give a chance of double damage, I don't recall casters getting anything that good.

    Ironically, the only way to make money without using the cash shop is to do what people have been crying about and devs sometimes make impossible at users' expense by making items non tradeable under circumstances: Reselling items and market control. Messes with the prices horribly, especially popular rare items and quest items. This seems to be the main way gold sellers raise the gold they sell... lol.
    2) Improve your Auction House - big time! Make it more user-friendly
    This game's auction house is one of the more badly designed ones, but F2Ps in general tend to have them this way.
    Banned for no reason on -two- accounts, thanks PWE
  • CandyCorn - Raging Tide
    CandyCorn - Raging Tide Posts: 1,547 Arc User
    edited February 2011
    your thread shouts "spoiled"

    /nuffsaid b:surrender
    [SIGPIC][/SIGPIC] Move along..move along
  • LenieClarke - Heavens Tear
    LenieClarke - Heavens Tear Posts: 3,275 Arc User
    edited February 2011
    I don't see any issues with the current AH layout myself, but there sure is a lot of room for improvement. A lot of items are missing from the index, which should indeed be fixed, but for the remaining part it works like it's supposed to work and it's user-friendly enough in my opinion (but that's coming from someone who has used it for over 2 years already).

    i can think of considerable possible improvements in the ah's functionality. for inspiration, go try out a certain browser-based java applet MMO produced by a company based in Britain (IIRC); their version of an auction house beats PW's all silly.

    executive summary: don't just let players list sales offers, let them also list purchase offers, and automatically match up purchase offers with same- or lower-priced sales offers until filled. just for starters.
    [SIGPIC][/SIGPIC] Heaven's Tear alts: KenLubin, Sou_Hon, JudyCaraco --- level 5x chars.
  • Outlaw_Arch - Heavens Tear
    Outlaw_Arch - Heavens Tear Posts: 406 Arc User
    edited February 2011
    You can. Go to filters, and type in the item. You do need to spell it right though, and it's case sensitive. For example, 'Deicide' or even 'cide' would work, 'deicide' or 'Decide' would not.

    dang i feel silly for not noticing that>_<
  • Enarus - Heavens Tear
    Enarus - Heavens Tear Posts: 15 Arc User
    edited February 2011
    mk16 wrote: »
    The game is far too level and gear based


    Really? It's very odd then that I can whoop a lvl 72 decently geared barb with a not so decently geared lvl 56 psy.