pathcer.exe and/or elementclient.exe crashing?

EIsea - Lost City

Well, I was online an hour ago, and as I had to go out I quickly shut my computer down without closing anything on my PC (I have done this before...). Anyway, now as soon as I open up the main client (the one that loads the patches etc) straight away I get a popup saying 'patcher has stopped working' with the usual 'close programme' or 'check for a soloution online and close the programme'.

I have tried running the elementclient.exe, and when it gets to the log-in screen, I get the same error, however this time it is 'elementclient has stopped working' and so on.

Any idea what suddenly caused this?

ozimov

Here are some things that might help you...

Add the game folder and/or game file to the exceptions list in your firewall or antivirus software.

Example: C:\Perfect World Entertainment\Perfect World Entertainment

You also might need to temporarily disable your antivirus, MS Security Essentials or Windows Firewall long enough to download, install, patch and login to get into the game, and then turn it back on. Sometimes disabling may not help and you will need to add an exception for the game folder.

It might be Windows, Windows Firewall, Admin (such as running the game as Administrator), UAC, network, or antivirus settings that you will need to change so that they aren't blocking or throttling the game.

You can also try changing your proxy settings for Internet Explorer 8, to have them turned off here: Tools > Internet Options > Connections > LAN Settings > and then untick all of the proxy settings.

If you still need additional help, please Search our Knowledge Base for the terms mentioned above. Let us know what you tried and what errors you got when you reply to us.

Thanks!

EIsea - Lost City

Ah, thank you. I disabled my AVG antivirus and it worked b:victory