Tideborn missing hair

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Canisha - Heavens Tear
Canisha - Heavens Tear Posts: 33 Arc User
edited January 2011 in Support Desk
So why do no tideborn have hair?

And how come I see people missing clothing/armor?

Since the base textures are present, I have to guess this is a program error/server error where information is not being passed properly so when an assassin runs by, my client doesn't register that said assassin might not be bald.
Post edited by Canisha - Heavens Tear on

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  • josephkw
    josephkw Posts: 14 Arc User
    edited January 2011
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    No issue here with air, though I am havign the same issue with tideborn missing clothes. I see them appear and dissapear all the time.
  • TsarBomba - Heavens Tear
    TsarBomba - Heavens Tear Posts: 359 Arc User
    edited January 2011
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    I see my fashion appearing and disappearing depending on the camera angle as well. I am a cleric.
    [SIGPIC][/SIGPIC]
  • ozimov
    ozimov Posts: 199 Arc User
    edited January 2011
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    Sounds like there could be a driver conflict, have you guys tried veryfing the files first?

    Please send in a ticket to Tech Support with the following information so we can try to figure this out for you. We need you to send us some of your computer's information.

    1) What is the make and model number of your computer?

    2) Please also tell us whether you are running a 32bit or 64bit version of Windows. You can find out in Windows by going here: Start > Control Panel > System & Maintenance > System. Then look under System > System Type. It will then display 32bit Operating System or 64bit Operating System. Include that info with the info we ask for below.

    3) To create a dxdiag log, go to Start, click on Run, then type in dxdiag and press Enter. Click on Save All Information as a text file (on your Desktop as an example.
    If you are using Vista or 7, go to the Start Menu, click on the Search menu and type dxdiag.exe.

    4) Attach the dxdiag.txt that you save to your reply to us.

    If you have a 64bit system, please click on the 64bit Dxdiag/DirectX button to save the correct log file.

    This is important so that we can help you find the right software for your system.

    Thanks.