Unable to start client

Dax_ - Lost City
Dax_ - Lost City Posts: 25 Arc User
edited January 2011 in Support Desk
I had some difficulty with my computer lately and had to get tech support for assistance to install a printer. Anyway, after they installed I got an error with opening the client.

I uninstalled and reinstalled the game and still get the error. See link

http://img26.imageshack.us/img26/6971/error1ib.jpg


Does anyone know what it means? There is no way for me to fix this unless I know what it means or says. Uninstalling and Reinstalling didn't work
Post edited by Dax_ - Lost City on

Comments

  • Syraz - Dreamweaver
    Syraz - Dreamweaver Posts: 3 Arc User
    edited January 2011
    I had some difficulty with my computer lately and had to get tech support for assistance to install a printer. Anyway, after they installed I got an error with opening the client.

    I uninstalled and reinstalled the game and still get the error. See link

    http://img26.imageshack.us/img26/6971/error1ib.jpg


    Does anyone know what it means? There is no way for me to fix this unless I know what it means or says. Uninstalling and Reinstalling didn't work

    Yes me too I have this problem. Seems nobody knows.

    I reinstalled the game (client and patch) and still have the same problem. I can't connect to the game. I get this error.

    http://i54.tinypic.com/md35ur.jpg

    I have this computer from 2006 and I played this game from 2009. I never had this problem. Seems to be a problem with video driver, few week ago I updated from Microsoft and now I have problems.

    My card video is SIS M760GX shared video 128.
    I've tried to reinstall the driver, to roll back , even I reinstalled the OS (Windows) , nothing. Same problem. Probably I should stop playing or buying a new PC.
  • ozimov
    ozimov Posts: 199 Arc User
    edited January 2011
    @Dax_

    "Unable to acquire video memory size info, please check DirectX version."

    Check into updating your directx version here: http://www.gamesforwindows.com/en-US/directx/

    @Syraz
    You have a different error relating to your graphics driver, I've responded to your other posts please try not to spam.

    Thanks.