Undefineable Error

Tiageos - Sanctuary
Tiageos - Sanctuary Posts: 266 Arc User
edited January 2011 in Support Desk
I was flying across west arch and I get this error.
Error.jpg

Anyone have any ideas? No bug report.

System: Desktop (homebuilt)
OS: Windows 7 64-bit
Processor: Intel Core2 Quad Q6600 2.40 GHz
Memory: 4GB
Video: GeForce 8800GT (512MB)
Internet: ADSL 6MB down, 1MB up
Ping: 75
DxDiag: DirectDraw Enabled, Direct3D Enabled AGP Texture Enabled.
Post edited by Tiageos - Sanctuary on

Comments

  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited December 2010
    Please send in a ticket to Tech Support with the following information so we can try to figure this out for you. We need you to send us some of your computer's information.

    1) What is the make and model number of your computer?

    2) Please also tell us whether you are running a 32bit or 64bit version of Windows. You can find out in Windows by going here: Start > Control Panel > System & Maintenance > System. Then look under System > System Type. It will then display 32bit Operating System or 64bit Operating System. Include that info with the info we ask for below.

    3) To create a dxdiag log, go to Start, click on Run, then type in dxdiag and press Enter. Click on Save All Information as a text file (on your Desktop as an example.
    If you are using Vista or 7, go to the Start Menu, click on the Search menu and type dxdiag.exe.

    4) Attach the dxdiag.txt that you save to your reply to us.

    If you have a 64bit system, please click on the 64bit Dxdiag/DirectX button to save the correct log file.

    This is important so that we can help you find the right software for your system.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • Tiageos - Sanctuary
    Tiageos - Sanctuary Posts: 266 Arc User
    edited January 2011
    Well found out that this error actually says..."Error loading architecture, the process will now quit."

    Still haven't found someone intelligent enough on the support team to actually try looking into it.
  • Evict - Heavens Tear
    Evict - Heavens Tear Posts: 2,301 Arc User
    edited January 2011
    Are your Graphics Drivers updated?
    [SIGPIC][/SIGPIC]
    Dysk is my tasty chimichanga. <3
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited January 2011
    Yup and I do a complete un-install of the old drivers before I updated. (Nvidia now has this ability built into the installer.)

    I am Tiag, just signed onto a different account for a different ticket. =P
    [SIGPIC][/SIGPIC]

Categories