Not PWI related but I want to play PWI but i cant because...

ArchSaber - Sanctuary

I can't play PWI right now because I have computer problems!
Okay, it's finally winter break and I want to finally play PWI after a long basketball season. But when I turn it on, it automatically directs me to the page where if I want to start in *Safe Mode.* So I choose the option *Start Windows Normally.* Then it restarts my computer. Then I do the same thing over and over again.. and it does the same thing over and over again.

Please help, I'm on my sisters computer right now. I am home alone and I have no one to ask for help and I don't know where to post this on the internet. Please help! Thanksb:sadb:cry

darthpanda16

Please send in a ticket to Tech Support with the following information so we can try to figure this out for you. We need you to send us some of your computer's information.

Please note we not be able to reply until Monday. So get this to us today within the next few hours of you can

1) What is the make and model number of your computer?

2) Please also tell us whether you are running a 32bit or 64bit version of Windows. You can find out in Windows by going here: Start > Control Panel > System & Maintenance > System. Then look under System > System Type. It will then display 32bit Operating System or 64bit Operating System. Include that info with the info we ask for below.

3) To create a dxdiag log, go to Start, click on Run, then type in dxdiag and press Enter. Click on Save All Information as a text file (on your Desktop as an example.
If you are using Vista or 7, go to the Start Menu, click on the Search menu and type dxdiag.exe.

4) Attach the dxdiag.txt that you save to your reply to us.

If you have a 64bit system, please click on the 64bit Dxdiag/DirectX button to save the correct log file.

This is important so that we can help you find the right software for your system.