Can't submit faction logo.

Shahiro - Dreamweaver

We have a problem. Ticket sent and no reply. If this problem happens to so many why can't a new system be created? It isn't that complicated to make a place where people upload photos.

Tiageos - Sanctuary

1. You opened a ticket, why post here.

2. It's mainly the Core not updating fast enough.

3. How long did you wait for a reply? They do state that it can be a few days before you get a response.

4. I imagine more are not having this problem than are having it. I haven't had an issue on any of my factions. (Although one did take a couple of days to update in Core, but that was when Core was still hashing data.)

5. It isn't complicated. This is the new, super easy system. Even an idiot can do it. There's just been a bug with your particular dataset getting transferred/updated. If you knew how much information they actually log you'd shoot yourself for giving them a hard time because there was one little error somewhere. You open a ticket, it sits in line, they see it, fix it, all is well again. Have some patience.

Shahiro - Dreamweaver

Ok, I just saw the other post about waiting half a year and still no reply. I will send a ticket every week if i have to.

ozimov

@Shahiro

This process is case specific. Depending on multiple variables, it could take as long as 2 weeks or more. You're best bet is to do exactly what the GM working on your ticket asks in regards to the image.

Thanks.