Wont log in fully
justicekick
Posts: 5 Arc User
Im having a problem when I go to log in at the username/password screen I put in all the correct info and hit login but then it just hangs at the "logging into the game, please wait" screen and wont move.. It was doing fine like an hour ago or so but now it just hangs at the logging in screen. Is the servers to crowded or what plz tell me wat the issue culd be ty! b:victory
Post edited by justicekick on
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Comments
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Here are some things that might help you...
Add the game folder and/or game file to the exceptions list in your firewall or antivirus software.
Example: C:\Perfect World Entertainment\Perfect World International
You also might need to temporarily disable your antivirus, MS Security Essentials or Windows Firewall long enough to download, install, patch and login to get into the game, and then turn it back on. Sometimes disabling may not help and you will need to add an exception for the game folder.
It might be Windows, Windows Firewall, Admin (such as running the game as Administrator), UAC, network, or antivirus settings that you will need to change so that they aren't blocking or throttling the game.
You can also try changing your proxy settings for Internet Explorer 8, to have them turned off here: Tools > Internet Options > Connections > LAN Settings > and then untick all of the proxy settings.
If you still need additional help, please Search our Knowledge Base for the terms mentioned above. Let us know what you tried and what errors you got when you reply to us.
Thanks!Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
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