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nicholas008
nicholas008 Posts: 0 Arc User
edited November 2010 in Cash Shop Huddle
I tried buying zen with 2 mastercards and 1 visa. They all say transaction failed. I bought games with them before what is the freaking problem. Ive been trying for 3 days and Im getting very annoyed. Anyone experienced problems before like me?
Post edited by nicholas008 on

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  • shnuggles
    shnuggles Posts: 7 Arc User
    edited November 2010
    I tried buying zen with 2 mastercards and 1 visa. They all say transaction failed. I bought games with them before what is the freaking problem. Ive been trying for 3 days and Im getting very annoyed. Anyone experienced problems before like me?

    Our logs do not show any payment attempts for the account that you made this post on. If you were attempting with this account and were given an error, it is likely that the payment method you are attempting to use is the problem. In order for us to assist you in finding out what the issue is, you will need to submit a ticket to the billing department with more information like what payment method you were trying to use, the exact error you are receiving, account name these attempts were made on, and any other information you have for the attempts will be helpful. We will be able to assist from there.
    -Your friendly neighborhood Shnuggs-
    [PWE Billing]
    Perfect World Entertainment Customer Support System

    "Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
    -Andrew Jackson

    Shnuggles [Shh-nugg-ulls]
    -proper noun
    1. He who turns negativity into giddiness.
    2. Has an IRL cat that plays fetch b:victory