Timing out.

Silest - Sanctuary
Silest - Sanctuary Posts: 816 Arc User
edited November 2010 in Support Desk
It seems that now when you idle in the game, the server will disconnect you. This has happened to me whenever I go idle for about 30 minutes..

I don't stay logged into the board either O_o
Post edited by Silest - Sanctuary on

Comments

  • TheDan - Sanctuary
    TheDan - Sanctuary Posts: 3,495 Arc User
    edited November 2010
    It seems that now when you idle in the game, the server will disconnect you. This has happened to me whenever I go idle for about 30 minutes..

    I don't stay logged into the board either O_o

    I don't believe this is a game problem; this is usually your computer disabling/resetting your Wi-Fi connection to save power after being idle for a while.

    You may want to try this:

    1. Go to Start > Control Panel > Network Connections
    There should be icons including a wireless internet connection (e.g., mine is called Wireless Network Connections.
    2. Right-click "Wireless Network Connections > Properties.
    3. A window should pop up. In the top right, there should be a button called "Configure".
    4. Click Configure > Power Management tab > Uncheck "Allow the computer to turn off this device to save power > OK

    Hope this helps. b:victory If not, you may want to provide your computer information for the techs to further assist you.
    1) What is the make and model number of your computer?

    2) Please also tell us whether you are running a 32bit or 64bit version of Windows. You can find out in Windows by going here: Start > Control Panel > System & Maintenance > System. Then look under System > System Type. It will then display 32bit Operating System or 64bit Operating System. Include that info with the info we ask for below.

    3) To create a dxdiag log, go to Start, click on Run, then type in dxdiag and press Enter. Click on Save All Information as a text file (on your Desktop as an example.
    If you are using Vista or 7, go to the Start Menu, click on the Search menu and type dxdiag.exe.

    4) Copy and paste the top half of your dxdiag into your forum post (that means 50% of the text). If you have Vista, please take out the (TM) (the trademark symbol) out of the text file, as the forums will cut it off and won't display the rest of the text.

    If you have a 64bit system, please click on the 64bit Dxdiag/DirectX button to save the correct log file. This is important so that we can help you find the right software for your system.
    BM PvP Guide: pwi-forum.perfectworld.com/showthread.php?t=1320761

    YouTube channels: youtube.com/TheDan912 and youtube.com/TheDanPWI
  • Silest - Sanctuary
    Silest - Sanctuary Posts: 816 Arc User
    edited November 2010
    Thanks alot. It was checked, so I unchecked it.
  • TheDan - Sanctuary
    TheDan - Sanctuary Posts: 3,495 Arc User
    edited November 2010
    Glad it worked. b:victory
    BM PvP Guide: pwi-forum.perfectworld.com/showthread.php?t=1320761

    YouTube channels: youtube.com/TheDan912 and youtube.com/TheDanPWI